Coordinator, Community Engagement (CC)

• Engage and support grassroots groups who are funded to deliver services for vulnerable seniors in the east and mid-east Toronto sub regions including project oversight.
• Create training curriculum covering topics of community health health promotion health advocacy patient engagement goal setting and other topics related to community health.
• Develop training programs for community group coordinators in topic areas such as partnership building and system navigation.
• Establish positive collaborative relationships with appropriate community agencies including attending and speaking at community meetings and other functions.
• Assist with planning and development of program activities for grassroots communities.
• Liaise with staff from other programs grassroots groups volunteers and community agencies (e.g. hospitals social workers doctors health clinics) to provide program information.
• Support members of each group to contribute their full potential develop leadership skills engage their community and build long term community capacity.
• Work closely with the Outreach Team to review and monitor progress reports and data.
• Outreach to new community groups and develop a pipeline of groups for future funding.
• Maintain on-going contact with all parties to ensure progress towards targets ensuring adherence to program requirements and perform site visits as required.
• Resolve conflict situations including client complaints and disputes.
• Integrate the principles of anti-racism and community development in programs.
• Assist with the preparation of regular reports and statistics.

• Bachelors degree in relevant field (Social Services Business Adult Education etc.)
• Minimum two (2) years of experience and proven track record in facilitation and/or training in a community setting.
• Experience in Project Management/Coordination considered a strong asset.

• Experience in designing and implementing health training programs with diverse populations.
• Experience in facilitating community engagement and peer-led initiatives with seniors.
• Previous work experience in the non-profit social services sector and/or health sector.
• Solid knowledge of the health and social services sector.
• Understanding of and sensitivity to issues facing immigrants and immigrant communities.
• Previous work experience with grassroots groups or community groups is an asset.
• Skills in leading focus group discussions conducting surveys and engaging the community.
• Skills in coordinating activities between multiple agencies.
• Confidence and initiative to resolve issues complaints and conflicts.
• Excellent interpersonal verbal and written communication skills
• Patience compassion and sensitivity to deal with different cultures and levels of ability.
• Excellent organizational and time management skills.
• Strong computer literacy including database management report writing template design etc.
• Ability to communicate effectively in one or more languages is an asset.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity please advise our People & Culture representatives at of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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