Conductor

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 80000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.

With growing activities in Canada to meet the increasing demand for sustainable transportation Alstom is looking for motivated candidates who will help us leverage our expertise and apply it locally.

Were looking for a permanent full-timeConductor @ Vancouvercould it be you

Your future role

Since yourfocus as aConductoris on safety punctuality and efficiency you areaccountable in ensuring that train movements are operated in a manner that will provide safe and on-time operations consistent with the objective of providing the highest quality service to the public and your passengers.

This is a full-time position (operating Monday to Friday - 12h day) with an hourly rate of $54.95/h.

Be prepared to work in an enclosed confined area (locomotive) climbing lifting walking and working outside in inclement weather. Therefore you have to be able to maintain a required level of fitness as outlined in the Canadian Railway Medical Rules Handbook.

While interacting daily with passengers co-workers external suppliers and management all activities are to be performed in accordance withall rules and regulationsas prescribed by legislation and ALSTOM Health & Safety policiesas well as local regulations of the host railways over which the train is being operated.

Youll specifically take care of

• Assisting and informing passengers with boarding and disembarking
• Attending to resolving and escalating customer service issues
• Interfacing regularly with host railways rail traffic control centers
• Relaying information to the maintenance staff on defects
• Compiling customer service reports

Well look to you for/Your mission

• Efficiency and optimal Service Quality
• Assuring the best riding experience to your passengers
• Contributing to the implementation of evacuation plan(s) in the event of an emergency

All about you

We value passion and attitude as much as experience. Here what we think will help you succeed and grow in this role:

• Current/validCRORcertification mandatory
• Formal training or experience in customer service
• Excellent communication skills in English
• A valid drivers license is required
• Exposure to the railway industry will be considered as a definite asset

Things youll enjoy in this role and working at ALSTOM

Enjoy stability throughout your journey with us as the rail industry is here to stay

Grow and develop new skills through award-winning learning

Steer your career in whatever direction you choose across functions

Benefit from a fair and dynamic reward package that recognises your performance and potential plus comprehensive and competitive social coverage (life medical pension).

You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!

Important to note

As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.