Community Associate (August Start)

Why Join iQ

iQ Offices is proud to be aGreat Place to Work Certified company a recognition based on feedback from our own team members about their experience working here. We are committed to creating an environment where people feel supported empowered to grow and excited to come to work each day.

Were a winning team driven by collaboration innovation and success. At iQ Offices we believe in working hard having fun and celebrating the journey together. Heres how we support our team:

• Comprehensive Benefits:Protect yourself with a benefits package that covers health and medical expenses.
  

• Health Spending Account:Cover health and wellness expenses beyond traditional benefits.
  

• Employee and Family Assistance Program:Access confidential support for personal financial and mental health challenges.
  

• Flexible Paid Time Off:Enjoy the freedom to take time off as needed with our flexible paid time off policy.
  

• Professional Development Funds and Resources:Advance your career with funds and resources for professional development opportunities.
  

• Perks:Savour complimentary tea coffee and snacks in our stylish spaces.
  

• Vibrant Team Culture:Collaborate with bright talented colleagues who inspire and motivate.

Job Overview

The Community Associate will work with the Community Manager to ensure all aspects of the locations operations are running smoothly and that all Members and Visitors are having the best possible experience.

This is a full-time position and you will be required to be on-site Monday to Friday.

Key Responsibilities (Included below but are not to be limited to)

• On-site support
  • Maintain and stock shared kitchen spaces and common areas
  • Conduct inventory and procurement processes
  • Conduct exemplary Tours at your site for prospective members and conduct follow-up as required
    
  • Conduct cleaning duties
  • Resolve issues and provide tech support for onsite Members including meeting room and Zoom rooms printers phones and internet
  • Maintain reception coverage for all Members guests and vendors
  • Manage inbound/outbound reception phone calls responding redirecting forwarding

• Administrative support
  • Capture photographs and content as required for company social media accounts
  • Manage and oversee location calendar and oversee daily appointments and scheduling of meeting rooms and onsite resources
  • Maintain accurate member database information

• Member experience
  • Greeting and customizing experiences for all members
  • Responsible for mail management services for all members- forwarding delivering to office scanning

• Financial
  • Receipt tracking and uploading of all procurement expenses incurred
  • Accountable for timely submissions of Monthly Credit Card Purchase Orders
  • Submitting monthly printer logs to Accounting

Working Conditions & Physical Demands

• Occasional after-hours and weekend work required
• Shifting workday hours based on opening and closing duties
• Required cleaning tasks and daily rounds
• Ability to move 30lbs as it relates to onsite inventory storage and member equipment needs

Skills & Qualifications

• Strong customer service orientation
• Excellent communication skills both written and verbal
• Exceptional time management organizational and people skills
• Proficiency in various technology platforms and related systems
• Proficiency in Microsoft Office Suite including Outlook Excel PowerPoint and Word

Our Ideal Team Member

• Youre energetic and active in building meaningful relationships
• Youre a creative thinker flexible and appreciate a little creative chaos
• You thrive under pressure and want to work with the best team at all times
• Youre always in search of new ideas and love a good challenge
• You speak up and expect to be heard and you always do what it takes to do better

About iQ Offices

At iQ we create inspiring workplaces that empower our Members to thrive. With flexible terms stunning interiors and top-tier service weve grown from a single location in 2012 to becomeCanadas largest Canadian-owned coworking prime downtown locations make it easy for teams to focus on what matters mosttheir success.

Our Core Values

At iQ our core values guide everything we do. We are looking for someone who demonstrates these daily:

• CARE We choose authenticity empathy and respect in every interaction.
• CURIOSITY We explore learn and improve to shape whats next.
• IMPACT We are obsessed with curating experiences that leave a lasting impression.
• OWNERSHIP We take pride in our work own our outcomes and pursue excellence daily.

About Great Place to Work Certification

Great Place To Work Certification is the most definitive employer-of-choice recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience specifically how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year more than 10000 companies across 60 countries apply to get Great Place To Work-Certified.

About Great Place To Work

As the global authority on workplace culture Great Place To Work brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All Model helps companies evaluate the experience of every employee with exemplary workplaces becoming Great Place To Work Certified or receiving recognition on a coveted Best Workplaces List.

Learn more at follow Great Place To Work onLinkedInTwitterFacebookandInstagram.

Join a Diverse & Inclusive Community

Were proud to be an equal-opportunity employer committed to fostering diversity and inclusion. You will receive consideration for employment regardless of race religion gender gender identity or expression sexual orientation ethnicity creed disability or age.

Accessible Recruitment

We are dedicated to providing accommodations throughout the recruitment process to ensure accessibility for everyone. If you require accommodations please contact .

Ready to Apply
If youre ready to take your career to the next level wed love to hear from you! Submit your resume and show us why youre a great fit for the iQ team. We aim to circle back to all applicants no matter the decision and thank you for your interest in joining iQ Offices.

Required Experience:

Junior IC