Client Solutions Lead

The base salary range for this position is typically $75500 to $90000 CAD plus commissions and other benefits available. However compensation decisions are dependent on the facts and circumstances of each case including experience and location and we will also consider candidates outside of this range as necessary.

• 14000 engaged teammates globally
• #20 on Fortunes Worlds Best Workplaces list
• $9.2 billion in revenue
• Received 35 industry and partner awards in the past year
• $1.4M total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud data AI cybersecurity and intelligent edge we guide organisations through complex digital decisions.

The Client Solutions Lead (CSL) is an expander role responsible for growing Insights Services footprint within assigned districts and executing the district Services plan. Partnering with AEs as the relationship owners the CSL converts Non-Services accounts into Services clients re-engages past clients and expands existing Services relationships across Cloud Data & AI Applications Security and Collaboration.

The CSL is accountable for delivering district-level Services growth through consistent execution of Land Activate and Expand motions.

• Expand the Services footprint in assigned accounts by driving attach cross-sell upsell and recurring/managed Services.
• Convert Non-Services accounts into Services clients by landing the first Services project such as an assessment workshop or pilot.
• Re-engage past Services clients to deepen adoption and accelerate growth.
• Drive adoption of early engagements and activate Growth Gateways to seed expansion.
• Own the Expand motion across assigned accounts and whitespace accounts handed off from CALs.
• Execute the district Services plan ensuring pipeline bookings and revenue targets are met.
• Collaborate with AEs to align Services strategy with account priorities.
• Partner with Solution Architects (SAs) for scoping proposals and SOWs.
• Engage Delivery teams to support successful execution and measurable client outcomes.
• Work with partner sellers including Microsoft AWS and others to co-sell and co-deliver opportunities.

• Proven track record in Services sales solutions consulting or client success with measurable growth results.
• Strong consultative and outcome-focused selling skills.
• Trusted advisor approach with client executives and the ability to build long-term relationships.
• Strategic mindset with the ability to manage both account-level expansion and district Services plan execution.
• Strong collaboration skills across Sales Architecture Delivery and Partners.
• Excellent communication presentation and negotiation skills.
• Broad knowledge of Cloud Data & AI Applications Security and Collaboration Services.

• District Services growth targets achieved across pipeline bookings and revenue.
• Target percentage of Non-Services accounts converted into Services clients annually.
• Year-over-year Services revenue growth across assigned accounts.
• Expansion goals achieved through attach cross-sell upsell and recurring/managed Services.
• CAL-seeded accounts expanded into long-term multi-solution clients.

Were legendary for taking care of you your family and to help you engage with your local community. We want you to enjoy a full meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location even an international destination for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger Heart and Harmony which guide everything we do from building relationships with teammates partners and clients to making a positive impact in our communities.

Insight is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status sexual orientation or any other characteristic protected by law.

At Insight we celebrate diversity of skills and experience so even if you dont feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate and recruiters or agencies who submit candidates for this position without a prior written vendor agreement will not be eligible for any form of compensation even if the candidate is hired.