Clerk 1Receptionist (ADM02)
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Job Summary
Job Description Clerk 1/Receptionist (ADM02)
We are seeking a professional and customer-focused Clerk 1/Receptionist to support daily front-office operations in a busy client-facing environment. This role serves as one of the first points of contact for clients staff and visitors requiring excellent communication organizational and administrative skills.
The successful candidate will perform a variety of standardized clerical and reception duties with a strong emphasis on accuracy professionalism and customer service under direct supervision.
- Greet clients visitors and staff in a professional and courteous manner
- Answer and direct incoming phone calls and walk-in inquiries
- Operate a multi-line switchboard/telephone system
- Provide front-desk reception and administrative support
- Prepare type and file correspondence and office documents
- Maintain organized filing systems and records
- Assist with application processing and related documentation
- Order office supplies and maintain inventory for office equipment
- Distribute and deliver inter-office mail
- Support general clerical and administrative tasks as required
- Grade XI education plus related clerical/reception experience or an equivalent combination of training and experience
- Strong customer service and interpersonal skills
- Excellent verbal and written communication abilities
- Proficiency in Microsoft Office applications and general office equipment
- Ability to multitask and work efficiently in a fast-paced environment
- Strong attention to detail and organizational skills
- Professional demeanor and ability to maintain confidentiality
- Client-facing office environment
- Team-oriented and collaborative workplace
- Opportunity to support public service operations and community engagement
Required Skills:
Strong customer service and interpersonal skills Excellent verbal and written communication abilities Proficiency in Microsoft Office applications and general office equipment Ability to multitask and work efficiently in a fast-paced environment Strong attention to detail and organizational skills Professional demeanor and ability to maintain confidentiality
Required Education:
Grade XI education plus related clerical/reception experience or an equivalent combination of training and experience
