Claims Specialist

A path for every ambition.

At HUB we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us and equally for the people who make that possible every day.

Were creative thinkers and determined doers guided by values that show up in how we work together: with empathy adaptability accountability and a genuine commitment to one anothers success. We foster bold ideas celebrate curiosity and share what we know. Because when people grow the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms at their speed toward their future. We hold that same commitment to the people building careers here.

Whether youre starting out or leveling up youll find the resources to evolve the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

About The Role

The Claims Specialist works as a liaison and claims advocate between internal and external clients and adjusters to ensure optimal claims handling and superior claims service. This is a great opportunity for an Insurance Broker Claims Adjuster or Insurance Professional. This role reports into the SVP Claims. Travel may be required at times for client meetings

What Youll Do

• Providing support to HUB clients on all claims related matters throughout the entire claims process and to advocate on behalf towards a satisfactory claims resolution.

• Providing guidance to internal teams on the claims process and building knowledge and capability through reporting for large clients generating loss run reports and advising on general claims questions.

• Providing support pre-loss during a loss and post-loss by providing claims counselling and engaging experts as necessary.

• Analyzing claim trends to ensure alignment with loss control procedures.

• Effectively analyze and interpret policy wording.

• Working closely with the Commercial and Personal Lines Practices

• Providing status updates to Client and Account Teams and providing appropriate consulting and guidance where required.

• Maintaining accurate and up-to-date electronic claims files through Epic.

Qualifications and expertise that pave the way for Success

• 7 Years in a claims role with a broker insurance carrier independent adjuster
• RIBO License Required
• Claims experience an asset
• Strong customer service orientation (internal and external)
• Self-starter and strong initiative
• Computer Proficient in Microsoft Office: Word Excel and Outlook
• Strong sense of urgency attention to detail and ability to manage requirements of the role effectively
• Ability to manage conflicting priorities effectively
• Effective communication negotiation and presentation skills with clients up to the C-Level/President
• Tor Providing support to HUB clients on all claims-related matters throughout the entire claims process and advocating on behalf towards a satisfactory claims : 10% for client meetings

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network powered by over 20000 dedicated professionals across 500 offices in North America sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision we invite you to explore: Advancement and Well-being: Our Priority

At HUB we place immense value on the well-being and professional development of our team. Heres what you can look forward to as part of the HUB Team:

• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.

• Professional Growth: Advance your career with HUB-sponsored training programs tuition reimbursement and other development opportunities tailored to help you succeed.

• Industry Support: Benefit from reimbursements for professional licensing and membership fees reflecting our investment in your expertise.

• Exclusive Perks: Enjoy special discounts on events travel accommodations and personal home & auto insurance making your HUB experience even more rewarding

Service: Our Ethos

At HUB International service defines who we are. This dedication extends not only to our clients but also to our employees and the communities were proud to support. Our regional offices are actively engaged in local initiatives reflecting our commitment to giving back and making a meaningful difference.

If you require assistance or accommodation at any stage of the recruitment process we encourage you to let us knowwere here to support you. At HUB building an inclusive workplace isnt just part of what we doits at the heart of who we are..

The expected salary range for this position is$78000 to $97000 and will be impacted by factors such as the successful candidates skills experience andworking location as well as the specific positions business line scope and level. HUBInternational is proud to offer comprehensive benefit and total compensation packages whichcould include extended health benefits disability insurance RRSP matchingpaid-time-off benefits and eligible bonuses and commissions for some positions.

AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates all decisions are made through human review.

What we offer you

We invest in your growth. HUB offers structured training licensing support and ongoing development opportunities designed to accelerate your career.

• Competitive pay with comprehensive health benefits retirement savings matching and company-paid life and disability plans
• Generous paid time off paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative high-performing culture with meaningful engagement community impact through HUB Gives and genuine room to grow your career
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The HUB difference

HUB International is one of North Americas largest insurance brokers delivering risk management insurance employee benefits retirement and wealth management solutions to businesses and individuals across the United States and Canada through locally led teams backed by national expertise giving you the agility of a local partner and the reach of a global organization.

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