Catering Manager

Under the general supervision of the Chef Manager the Catering Manager is in charge of procuring organizing 
planning preparing and/or directing the preparation of all catering events. This role also performs the 
administrative and financial duties for the catering team such as ordering and resolving discrepancies with 
suppliers and customers creation and adherence to budgets for all related costs of the catering operation and 
supervising and training all staff within their charge.
In coordination with the Chef Manager plan and develop menus and recipes for catering events that meet 
the clients needs incorporating both the companys promotional themes and the Healthwise Choices 
Program
Work with clients and customers to meet their needs/requests while staying within budgeted restrictions 
and adhering to all company practices and policies
Establish and implement food preparation schedules for catering events creating an efficient safe and 
organized process
Organize and schedule the logistics for catering events ensuring all preparation work is completed and 
events are set-up delivered and removed on time
Respond to customer and client concerns and requests immediately resolving any issues that may arise
Implement new catering techniques and event planning ideas to provide a higher level of service
Coordinate with clients to ensure timely billing and collections for catering events
Ensure all staff are adhering to all required safety regulations and procedures while preparing food for 
catering events including: 
o Using proper techniques when using the tools supplies and equipment provided (i.e. knives 
ovens cleaning materials)
o Wearing and correctly using proper personal protective equipment (i.e. non-slip shoes cutresistant gloves)
o Proper handling of equipment only by trained staff and notifying appropriate parties of 
malfunctioning or in need of repair equipment
o Complying with FoodSafe and/or ServeSafe standards including the recording of all time 
temperature sensitive food items
o Following all Health and Safety and sanitation policies and procedures as set by applicable 
legislation and company policies
Take steps to control the costs of the catering events by taking measures such as:
o Working with the Chef Manager and staff to maintain food rotation in storage in order to 
minimize spoilage and waste
o Controlling portioning of food items to ensure recipe yield meets quantity and budget 
expectations
o Suggesting dishes that take advantage of seasonal availability
o Identifying cost saving measures for logistics of operating the events
o Provide cost saving recommendations regarding the budget of catering events
Maintain clear lines of communication and understanding between all parties including the Chef 
Created: January 2010
Updated: September 2018
Manager Food Service Director District Manager and catering staff (Company staff and temporary 
staff)
When necessary provide support to maintaining physical inventories placing orders and help receiving 
and stocking supplies resolve discrepancies with suppliers and escalate any and all issues unable to be 
resolved to the Chef Manager Food Service Director or District Manager
Participate in the planning development and implementation of Catering projects and special events 
attending when necessary
Ensure the sanitation of the work area and equipment maintaining a clean working environment
Actively seek out and identify additional opportunities for business growth
Handle the administrative duties for catering events including payroll functions employee management 
budgeting and other duties that may arise during the operation of an event
Assist with the hiring of catering staff to ensure a well-balanced successful team is in place to run events 
which can include working with contracting agencies to meet staffing requirements
Train and develop staff in proper procedures and best practices while also providing coaching to help 
staff members reach the next stage in their career development
Listens to customers (internal and external) and responds professionally to all questions and concerns 
directing concerns to further levels of management as needed
Update and maintain the catering website and its offering promoting the organization and its provided 
services
Remain an ambassador of goodwill ethics and great client relations at all times on behalf of the 
Company
Assist with other unit operations as necessary
Other duties as assigne

Qualifications :

 Five years of recent related experience in the food service industry leading high volume catering teams 
or an equivalent combination of education training and experience
ServeSafe and/or FoodSafe certified with thorough knowledge of all health and safety regulations 
pertaining to the food preparation/service industry
Superior communication skills in both verbal and written English with the ability to communicate in 
French as appropriate 
Able to effectively handle the concerns of employees customers and clients with tact while adhering to 
confidentiality policies
Work accurately and in an efficient manner while managing multiple tasks and priorities
Able to lead projects forecast business needs and identify and target growth opportunities
Highly organized with a strong focus and commitment to quality
Able to operate all related equipment in a safe manner
Able to effectively use a computer and all related software including POS equipment

Reach and lift between 0-10 pounds from floor to shoulder height
Frequent standing and walking required

Additional Information :

WHATS IN IT FOR YOU

• Competitive hourly wage.
• Full-time stable schedule.
• Comprehensive benefits package.
• Paid training and development opportunities.
• Positive team-oriented work environment.
• Opportunities for growth within the organization.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veterans status Indigenous status or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

#IND2

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veterans status Indigenous status or any other legally protected factors. Special needs accommodation is available at all stages of the application process upon request.

Remote Work :

No

Employment Type :

Full-time