Business Operations Coordinator Lead
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Job Summary
The School for Advanced Digital Technology (SADT) at SAIT is shaping the future of education and industry through technology-driven hands-on programs. Focused on preparing learners to thrive in a rapidly evolving globalized economyour schooldeliverscutting-edgelearning experiences enhanced by strong industry connections and work-integrated learning (WIL) opportunities.
We are committed to fostering excellence in education building collaborative partnerships andremainingagile and forward-thinking in everything we do.
Reporting to the Associate DeanOperationsThis position provides advanced operational planning analytical and advisory support related to academic scheduling workload modeling and resource forecasting. The role leads analytical initiatives that inform academic and operational decisions including centralized academic loading forecasting of instructional demand and the development of digital and AIenabled tools to improve planning accuracy and efficiency.
The Business Operations Analyst exercises independent professional judgment influences planning decisions and partners closely with Academic Chairs Associate Deans and institutional stakeholders to support evidencebased decisionmaking. The position also plays a leadership role in advancing best practices across the academic portfolio through communities of practice and crossschool collaboration.
Academic Planning Forecasting Analytics and Reporting (55%)
- Lead academic workload modeling including centralized academic loading for SADT programs.
- Lead projectbased work associated with the design development and implementation of a loading AI Agent to improve forecasting accuracy and efficiency.
- Exercise professional judgment in forecasting class sizes cohort numbers instructional hours and resource requirements based on enrolment trends capacity constraints and program delivery models.
- Analyze enrolment data scheduling scenarios and utilization trends to identify risks opportunities and mitigation strategies.
- Design develop and maintain analytical reports dashboards and data summaries that support academic and operational decisionmaking.
- Provide datainformed advice and recommendations to Academic Chairs and Associate Deans to support planning scheduling and resourcing decisions.
- Contribute to multiyear academic and program planning through trend analysis and scenario modeling.
Forecast Planning and Analysis (20%)
- Support instructional budget planning related to academic loading instructional hours and digital resource requirements.
- Prepare analytical summaries reports and informed recommendations to support leadership discussions and planning decisions.
- Identify cost optimization opportunities and support alignment between academic plans and available resources.
- Lead and colead process mapping initiatives to document and evaluate academic and operational workflows.
- Identify gaps inefficiencies and opportunities for improvement in planning scheduling and reporting processes.
- Develop recommendations for system process and workflow improvements with schoollevel and institutional impact.
- Collaborate with internal partners on the piloting and implementation of new operational processes and tools.
- Prepare and present analysis findings and recommendations to stakeholders and leadership.
CrossInstitutional Collaboration and Communities of Practice (10%)
- Lead and facilitate communities of practice within the academic portfolio focused on best practices in academic planning scheduling and operational analytics.
- Share insights methodologies and lessons learned across schools to promote consistency efficiency and continuous improvement.
- Act as a key liaison with institutional partners and other schools to align planning activities with SAITwide frameworks and priorities.
Education
- Bachelors degree in business data analytics digital technology or reated field
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Experience
- 3 years coordination digital operations or project management.
- 3-5 years working in digital tech environments or post-secondary settings
- up to 1 year in a Supervisory role
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Required Experience:
IC
About Company
The Southern Alberta Institute of Technology (SAIT) offers hands-on degree, diploma, certificate, continuing education and corporate training programs to develop the skills and knowledge employers demand.
