Intern, Business Analyst
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Job Summary
Join a Challenger
At EQ were remaking banking so every Canadian gets ahead every day. Serving nearly 4 million Canadians from coast to coast we offer a wide variety of financial services from banking and lending to trust and credit union solutions.
Weve been at this since 1970 challenging the conventions of traditional banking with smarter faster and more connected financial experiences.
Whats kept us moving The people behind it all: challengers who ask better questions push back on old assumptions and look for a better way forward.
If youre driven to help reshape how banking works for Canadians and the businesses that power our economy this could be your next big opportunity.
We cant wait to get to know you!
Providing Application Supportand leading support issue analysis production triage and follow-up activities by helping document defects capture business impact and coordinate with delivery teams on resolution.
Day-to-day Responsibilities
Assist in gathering clarifying and documenting business functional and non-functional requirements for retail lending technology initiatives
Support product discovery process analysis and solution definition by translating business needs into clear user stories acceptance criteria and delivery-ready artifacts
Help manage and maintain product backlogs priorities and dependencies across cross-functional teams
Contribute to process improvement reporting and stakeholder communication to support delivery outcomes and user experience
Product & Solution Design
Support the definition of business processes target workflows data requirements and solution options in partnership with business and technology teams
Create and maintain artifacts such as process maps requirements documents backlog items feature briefs and presentation materials
Delivery Support
Participate in agile ceremonies including backlog refinement sprint planning daily stand-ups demos and retrospectives
Work closely with engineering QA and business stakeholders to clarify scope resolve requirement questions and support sprint delivery
Assist with test scenario definition user acceptance testing defect triage and validation of delivered capabilities against business needs
Support status tracking risk and dependency management and preparation of delivery updates for stakeholders and leadership
Currently pursuing aBachelors degree in Business Computer Science Engineering Information Systems or a related field
Strong analytical problem-solving and communication skills with the ability to work across both business and technology stakeholders
Familiarity with agile delivery practices and tools such as Jira and Confluence
Ability to create clear documentation including business requirements process flows user stories acceptance criteria and presentation materials
Understanding of software delivery concepts such as APIs system integrations data flows and testing practices
Experience with process mapping data analysis or reporting tools such as Excel Power BI Visio or similar tools is an asset
Ability to organize and prioritize work manage multiple tasks and follow through in a fast-paced environment
Interest in digital product delivery customer experience and continuous improvement
Self-starter who can take a concept and help drive it from discovery through delivery support
Equity Diversity & Inclusion
EQ is committed to building an inclusive accessible environment where every employee feels valued respected and supported. We believe our organization is stronger and our people thrive when we honour and celebrate diverse experiences identities and perspectives. Were equally committed to supporting your growth both professionally and personally.
We provide a barrierfree recruitment process and work environment. If you require accommodations at any stage we will work with you to ensure you can bring your best self to the process and beyond.
As part of our recruitment process EQ uses AI to help screen assess and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.
EQB Inc. (TSX: EQB) is the parent company of Equitable Bank the countrys seventh-largest Schedule I bank by assets which operates EQ Bank Canadas Challenger Bank. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.
To learn more visit and .
Required Experience:
Intern
About Company
At Equitable Bank, we specialize in providing branchless financial services that meet the unique needs of all Canadians. Our range of mortgages, savings accounts and investment options are designed to offer the right solutions to match any unique circumstance.
