Advisor, Events & Sales

Advisor Events & Sales

A trusted advisor. A relationship builder. A creator of unforgettable experiences.

Blue Flame Kitchen (BFK) is one of Albertas most iconic brands with more than 95 years of history bringing people together through food learning and unforgettable experiences. Everything we do is rooted in genuine hospitality care for our guests and pride in execution.

Reporting to the Manager Event Coordination & Operations the Advisor Events & Sales is a strategic client-facing role responsible for advising on planning and coordinating high-quality Blue Flame Kitchen events private bookings facility rentals and related catering opportunities. This role provides full-cycle event and sales support from inquiry and planning through documentation vendor coordination execution readiness post-event follow-up and financial close-out.

This role is based in Calgary and requires onsite presence at ATCO Park to support collaboration site visits vendor coordination client meetings and event execution. Work may occasionally include evenings and weekends depending on event schedules client needs and business priorities. The role may require movement between event spaces client areas kitchen and service areas and meeting rooms during planning and execution.

If youre passionate about hospitality thrive on building relationships and enjoy turning client visions into exceptional events wed love to hear from you.

On a Daily Basis Youll Be Responsible For

Contracts & Event Documentation

Manage confirmation agreements banquet event orders internal documentation and related event records for internal and external events programs and catering activity.

Ensure client information event details menus pricing floorplans timing staffing needs vendor requirements and special requests are accurately captured and communicated.

Maintain strong documentation standards templates processes and best practices to support smooth planning and execution.

Work directly with Sales and internal stakeholders on pre-event planning contracting requirements communication and execution readiness.

Client Advisory Planning & Sales Support

Serve as a primary client-facing planning resource for assigned events private bookings and related catering opportunities.

Advise clients on food and beverage menus floorplan options décor rentals vendor services timelines guest experience considerations and event customization.

Conduct site visits and planning discussions with a strong understanding of event execution space usage and operational requirements.

Support sales conversion repeat bookings and client confidence by providing responsive accurate and professional guidance throughout the planning process.

Stay current on event trends hospitality practices and client expectations to identify opportunities that enhance BFKs event offerings and revenue potential.

Vendor Facility Rental & External Liaison

Act as a key point of contact for vendor services and rental requirements including contacting booking and confirming equipment and external services for assigned events.

Coordinate with vendors external clients and internal teams to ensure event deliverables are clearly understood and accurately executed.

Support the development and marketing of facility rentals in collaboration with Sales and Marketing when requested.

Maintain professional vendor and client relationships that reinforce Blue Flame Kitchens brand hospitality standards and service excellence.

Financial Coordination Billing & Reporting

Manage event invoices and support accurate client billing for events catering programs and classes.

Serve as a liaison between Sales Business Development and Finance to support timely invoicing billing clarification month-end reporting and reconciliation.

Advise and train team members on event catering and program billing processes where required.

Support sales metrics month-end reporting and forecasting activities including input into revenue stream planning and reforecasting.

Readiness &Continuous Improvement

Anticipate planning gaps operational risks and execution needs and proactively coordinate details to support seamless event delivery.

Collaborate with Culinary Event Operations Front of House and Sales to ensure events are executable and aligned with client expectations.

Contribute to post-event debriefs surveys and follow-up to identify lessons learned and strengthen future event execution.

Support continuous improvement of processes documentation templates checklists and communication practices across the event and sales function.

Contribute to growth opportunities and event sales strategies by providing client insights operational considerations and recommendations based on event execution experience.

Business Development & Growth Support

Contribute to growth opportunities and event sales strategies by providing client insights operational considerations and recommendations based on event execution experience.

Support the growth of private event business through strong client planning clear documentation vendor coordination and cross-functional collaboration.

Provide input into scalable processes and service standards that support BFKs continued expansion outside of ATCO Park.

Who You Are

A trusted advisor who builds strong relationships with clients vendors and internal teams.

Highly organized with exceptional attention to detail and accuracy.

A proactive problem-solver who can anticipate needs identify gaps and keep work moving forward.

Comfortable managing multiple priorities timelines and client expectations in a fast-paced environment.

A collaborative team player who enjoys working across Sales Culinary Front of House Finance Marketing vendors and event operations.

Passionate about hospitality service excellence and creating memorable guest experiences.

What You Have

3-5 years of progressive experience in events hospitality sales coordination catering facility rentals or client-facing planning roles is preferred.

Strong event planning coordination and project management capability.

Excellent verbal and written communication skills with strong attention to accuracy grammar numbers and detail.

Strong customer service orientation and a professional hospitality-forward approach with clients vendors and internal teams.

Financial awareness related to event billing invoicing sales metrics reporting reconciliation and revenue forecasting.

Experience with CRM and POS systems including Salesforce Square Shopify Social Tables or similar platforms is considered an asset.

Proficiency with Microsoft Word Excel PowerPoint and Outlook.

Availability for evening and weekend work based on event and business needs.

College diploma or certificate in Event Planning Hospitality Business Administration Sales Marketing or a related field is considered an asset.

A combination of education and directly related experience will also be considered.

Why Blue Flame Kitchen

If youre not yet convinced that Blue Flame Kitchen could be the smartest career move you make we also offer:

A passionate collaborative team that genuinely enjoys working together.

The opportunity to plan and deliver experiences people truly remember.

Meaningful work with one of Albertas most recognized hospitality brands.

A dynamic environment where no two days are ever the same.

The chance to contribute to the growth of an evolving events and catering business.

Benefits designed to support you both inside and outside of work.

At Blue Flame Kitchen we believe exceptional events start with exceptional people. Join us and help create memorable experiences that bring people together.