German-Speaking Customer Support Representative – Sofia, Bulgaria

Sofia Bulgaria

Full-Time Customer Support Inbound

• Native or fluent German (C1-C2)
• Good English communication skills (B2 or higher)

Are you looking for an international career opportunity in one of Europes fastest-growing business hubs

We are currently seeking German-speaking Customer Support Representatives to join a dynamic international team in Sofia this role you will provide high-quality customer support to German-speaking customers assisting them with inquiries account-related questions billing matters and general product support.

This is an excellent opportunity for candidates looking to relocate and develop their career within a global organization.

• Handle inbound customer inquiries via phone email and chat.
• Provide professional and efficient customer support.
• Assist customers with account management and billing-related questions.
• Resolve customer issues while maintaining a high level of customer satisfaction.
• Accurately document interactions and follow internal procedures.
• Work collaboratively with colleagues and other departments to ensure excellent service delivery.

• Native or fluent German (C1-C2).
• Good command of English (B2 or higher).
• Strong communication and problem-solving skills.
• Customer-oriented mindset.
• Previous customer service experience is an advantage but not mandatory.
• Ability to work in a fast-paced international environment.

• Base Salary: 1636.14 gross/month
• Billing Skills Bonus: 102.25 gross/month
• Unlimited Sales Bonus (Top performers earn more than 1000/month)

• 1000 Signing Bonus
  • 500 after successful completion of training
  • 500 after 6 months of employment

• 2 weeks of Airbnb accommodation upon arrival
• Up to 255 reimbursement for flight expenses (paid with the first salary)

• Monthly meal vouchers
• Private health insurance
• Fully covered Multisport card
• Structured onboarding and continuous learning programs
• Long-term career growth opportunities within the company

• On-site during the initial period
• Top performers may become eligible for a hybrid work model after 4 months

Sofia offers an excellent quality of life affordable living costs vibrant international community and exciting career opportunities. It is one of Europes most attractive destinations for multilingual professionals seeking both professional growth and an enjoyable lifestyle.

Ready to start your international career in Bulgaria Apply today!