German, English-speaking Player Support Specialist – Sofia, Bulgaria

Join a global customer experience (CX) company as a Player Support Specialist in Sofia. This on-site role involves providing dedicated support to players utilizing your fluent German and English language skills to ensure a positive gaming experience.

Key Responsibilities

• Serve as the first point of contact for customer inquiries via phone email and/or chat
• Provide accurate information and resolve customer issues efficiently
• Maintain a high standard of professionalism and customer satisfaction
• Accurately log interactions and follow internal processes and guidelines

What Were Looking For

• Fluent German language proficiency.
• Fluent English language proficiency.
• Eligibility to work in the EU.

Whats on Offer

• On-site training is provided to help you excel in your role.
• Contract hours can be negotiated for local candidates.
• A welcome bonus is available for both local and relocation candidates
• A fixed bonus
• For those relocating a comprehensive package includes a 1500 gross relocation bonus to assist with initial rent and moving costs plus 21 days of company-provided accommodation upon arrival and support in finding long-term housing.

Start your next customer service adventure abroad. Apply today!