Dutch-Speaking Customer Support Agent – Onsite Greece Full Relocation Support

We are looking for Dutch-Speaking Customer Support Agents to join international teams in Athens and Thessaloniki. Depending on the project you may provide customer service after-sales support technical assistance claims support or support for business customers

Working Location: Athens or Thessaloniki Greece
Work Model: On-site
Language: Dutch C1/C2 level
English: B2C1 depending on the project
Salary: gross/month bonus (depending on the project)Full relocation package (hotel accommodationairport pick upflight ticketreal estate agency fee)
Working Schedule: MondayFriday with occasional weekend shifts depending on the project

Applicants must already have the legal right to work in Greece. Visa sponsorship is not available for this position

• Handle customer inquiries via phone email and chat.
• Provide accurate and professional customer support.
• Troubleshoot product service account payment or technical issues.
• Assist with deliveries repairs replacements refunds and claims.
• Explain product and service information clearly to customers.
• Manage customer interactions and case information using CRM systems and internal tools.
• Escalate complex issues when necessary and follow up until resolution.
• Maintain accurate documentation and meet quality and performance targets.

• Dutch proficiency at C1 level both written and spoken.
• English proficiency at B2C1 level depending on the project.
• Strong communication and active listening skills.
• Good problem-solving and multitasking abilities.
• Customer-focused and solution-oriented approach.
• Comfortable working with computers CRM systems and multiple digital tools.

• gross monthly salary depending on the project.
• Performance/productivity bonuses on selected projects.
• Transportation support on eligible projects.
• Comprehensive training and onboarding.
• Professional development opportunities.
• International and multicultural working environment.
• Employee well-being support on selected projects.

Apply now and explore Dutch-speaking customer service opportunities in Greece.