Dutch speaking Customer Representative

The Lemon Consulting

Job Location:

Sofia - Bulgaria

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Key Information Summary

Monthly Salary: 2000 Gross / Month
Work Model: Hybrid (2 Days Home Office / 3 Days Office)
Language Requirements: B2 Level Dutch & B2 Level English
Shift Schedule:
- Monday Friday: 10:00 22:00 (Flexible working hours)
- Saturday: 10:00 19:00

Role & Responsibilities

Provide high-quality support to customers via phone email and live chat in Dutch and English.
Diagnose customer needs address inquiries and provide effective technical or service-related solutions.
Maintain accurate customer records and interaction logs in the CRM platform.
Collaborate with internal teams to resolve complex customer requests and improve service efficiency.

Requirements & Qualifications

Languages: Minimum B2 level proficiency in Dutch and English (written & spoken).
Working Hours: Availability to work flexible shifts within operating hours (MonFri: 10:0022:00; Sat: 10:0019:00).
Skills: Excellent communication empathy detail orientation and computer literacy.
Applicant Eligibility:
- Local Candidates: Reviewed with priority.
- Relocation: Only EU Relocators / EU Passport Holders will be reviewed.

What We Offer

Monthly Gross Salary of 2000.
Flexible Hybrid Work Model (3 days in office 2 days work from home).
Structured onboarding training and ongoing career development opportunities.
A vibrant multicultural and supportive work environment.

Key Information Summary Monthly Salary: 2000 Gross / MonthWork Model: Hybrid (2 Days Home Office / 3 Days Office)Language Requirements: B2 Level Dutch & B2 Level EnglishShift Schedule: Monday Friday: 10:00 22:00 (Flexible working hours)Saturday: 10:00 19:00 Role & Responsibilities Provide high-qu...