Customer Support Representative

Schedule: Monday to Sunday 8:00 AM 8:00 PM (rotating shifts)

Were looking for a German-speaking Customer Support Representative to join the Egencia Project.

In this role youll support customers with travel-related inquiries provide exceptional customer service and help ensure a smooth and positive travel experience.

• Provide professional customer support through the appropriate communication channels.
• Assist customers with travel booking and account-related inquiries.
• Resolve customer issues efficiently while maintaining a high standard of service.
• Work collaboratively with your team to achieve customer satisfaction goals.

• Native-level German (spoken and written).
• English proficiency at B2 level or higher.
• Strong communication and problem-solving skills.
• Customer-focused with a positive attitude.

• Rotating shifts between 8:00 AM and 8:00 PM
• Monday through Sunday

• Local candidates will be given priority.
• Candidates relocating for the role are also welcome to apply.

If youre a native German speaker with strong English skills and enjoy helping customers wed love to hear from you!