Customer Service Representative

Are You Ready to Make It Happen at Mondelēz International

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will be responsible for order modification and allocation of available stock to customer orders whenstock is constrained delivering against service and fill rate targets.

How you will contribute

You will:

• Manage the order fulfilment process respecting the customer segment and channel mix
• Balance supply constraintsand delivery of service levels through cross-functionalalignment
• Use appropriate tools and processes such as availability checks andstock allocation rules
• Effectively manage new product introductions and productwithdrawals tomaximize sales and to minimize write-offs

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Good numerical analytical and logical reasoning skills
• Microsoft office applications
• High-level of SAP competence
• An FMCG/CPG company
• A customer-facing rolewithin customer service logistics or sales
• Experience in an order-to-cash environment
• Experience in customer service logistics and sales
• Good knowledge of the total supply chain/order-to-cash process
• Strong analytical and problem-solving skills

More about this role

What you need to know about this position:

What extra ingredients you will bring:

Education / Certifications:

Job specific requirements:

Travel requirements:

Work schedule:

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation or preference gender identity national origin disability status protected veteran status or any other characteristic protected by law.

We value our talented employees and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you we encourage you to apply!