Customer Advisor – Dutch Speaker

CloserHire is partnering with a leading global customer experience provider to recruit Dutch-speaking Customer Advisors for a hybrid role based in Sofia Bulgaria. This is a great opportunity to relocate and build your career in an international environment supporting customers with account-related queries while developing your communication and problem-solving skills.

• Location: Sofia Bulgaria
• Language: Dutch
• Start date: 7/9

Your Role

• Handle customer interactions related to outstanding balances direct debits and account updates
• Support customers via calls and written communication ensuring clear and professional service
• Assist with direct debit setup and modifications ensuring accuracy and efficiency
• Respond to customer inquiries and resolve issues in a timely manner
• Maintain high standards in administrative tasks and data handling
• Deliver a positive customer experience while following internal processes and quality standards

Your Profile

• Fluent Dutch (C1) with good English skills (B1)
• Strong communication skills and attention to detail
• Comfortable working with computer systems and internal tools
• Analytical mindset with good organizational skills
• Previous experience in customer support or administrative roles is an advantage
• Ability to work in a structured and process-driven environment
• Motivated to relocate and work in an international team

What Is Offered

• Hybrid role based in Sofia Bulgaria
• Full-time schedule: Monday to Friday 09:30 18:00 Relocation package including accommodation support and additional assistance
• Welcome bonus
• Fully paid training and structured onboarding
• Career development programs and growth opportunities Health and wellbeing initiatives Health and life insurance
• Multisport card
• Transport allowance
• Extra paid leave for education
• Corporate discounts and company events
• Modern office with convenient access to public transport

Relocation

14 nights hotel flight reimbursement of 490BGN after 6 months