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ServiceNow Project Manager

Meta Resources Group

Job Location:

São Paulo de Olivença - Brazil

Salary: Not provided by the employer

Experience Required: 5-7years

Posted: 11 October 2026 (16 hours ago)

Application Deadline: 8 January 2027

Vacancies: 1 Vacancy

Job Summary

Our Client a Global Health Care company seeks an ServiceNow Project Manager to support a broad portfolio of technology initiatives across the organization. This role is part of a Project Management Office (PMO) managed-services model designed to provide on-demand project management capabilities based on evolving business priorities project demand and portfolio requirements.

The Project Manager will be responsible for planning coordinating and delivering technology projects from initiation through completion. Project Managers within the PMO Flex Pool may be assigned to initiatives across multiple IT functions business areas geographies and levels of complexity.

This is a 6 month contractual role with the likelihood of extension based on the clients needs. Candidates must be wiling to work the Clients EST preferred hours.

The Role:

Lead IT projects from initiation through successful delivery and closeout.
Develop and manage project plans schedules milestones resources risks issues and dependencies.
Partner with business and technology stakeholders to define project scope objectives deliverables and success criteria.
Lead cross-functional and geographically distributed project teams.
Manage project governance status reporting steering committee materials and executive communications.
Proactively identify assess and resolve project risks issues and dependencies.
Manage scope changes and ensure alignment with project objectives timelines and budgets.
Coordinate with third-party vendors technology partners and internal shared-service teams as required.
Apply appropriate Agile Scrum or hybrid project management methodologies.
Ensure compliance with PMO standards processes and governance requirements.
Transition effectively between projects and support changing business priorities as part of the PMO Flex Pool.
Manage project financials including forecasting budget tracking variance analysis and resource planning.
Leverage ServiceNow to support project tracking status reporting workflow management and visibility across project activities.
Maintain and update project plans milestones risks issues dependencies and action items within ServiceNow or related project management modules.
Use ServiceNow dashboards and reporting capabilities to monitor project progress resource utilization delivery milestones and key performance indicators.
Support project governance and PMO processes through ServiceNow ensuring accurate documentation consistent reporting and adherence to established standards.
Coordinate with relevant stakeholders to improve project workflows data quality and reporting processes within ServiceNow.

Requirements

Bachelors degree in IT Business Engineering or a related field.
7 years of experience managing IT projects within complex enterprise environments.
Proven experience leading cross-functional technology projects from initiation through completion.
Strong project planning risk management stakeholder management and communication skills.
Experience working with globally distributed teams across multiple functions and geographies.
Strong proficiency with project management and collaboration tools.
Experience using ServiceNow in a project management PMO or enterprise technology delivery environment.
Ability to manage multiple priorities and adapt quickly to changing business requirements.

Preferred Qualifications

PMP PRINCE2 or equivalent project management certification.
Experience working in a PMO Global Business Services shared services or managed-services environment.
Experience within healthcare life sciences or another highly regulated industry.
Experience with Agile/Scrum and hybrid delivery methodologies.
Experience managing technology vendors and third-party service providers.
Familiarity with ServiceNow project and portfolio management capabilities dashboards reporting and workflow automation.
Experience supporting enterprise PMO governance portfolio reporting or resource management processes through ServiceNow.

Required Skills:

Service Now Project Manager

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