Senior Product Manager, Fitting Platform

Shape the Future of Hearing Healthcare

At Cochlear we help people connect to lifes opportunities through the gift of hearing. Our fitting and programming software is a critical clinical platform used by audiologists worldwide to configure and optimise outcomes for cochlear implant recipients. The quality usability and innovation of this platform directly influence patient outcomes clinical efficiency and business success

.

We are seeking aSenior Product Managerto lead the strategy roadmap and evolution of this critical software platform. This is a high-impact opportunity to influence product direction at a pivotal point in its lifecycle and help deliver meaningful outcomes for clinicians and recipients around the world.

Reporting to theDirector Audiological Solutions Software you will work across global teams to translate customer needs clinical insight market signals and business priorities into products that create measurable value.

About the Role

As Senior Product Manager you will definewhat we build why it matters and how we prioritise. You will own product strategy roadmap decisions discovery and outcome accountability for the fitting platform.

Success in this role requires balancing customer needs clinical considerations technical constraints and commercialobjectivesto make clear evidence-based decisions in a complex and evolving environment.

You will partner closely with Engineering Design Clinical Regulatory Commercial and Marketing teams to deliver products that improve hearing outcomes and customer experiences globally.

Key Responsibilities

Product Strategy Roadmap and Prioritisation

• Own andmaintaina clear evidence-based product roadmap aligned with portfolio strategy and market direction.

• Define product priorities that maximise customer value and business outcomes.

• Translate customer clinical workflow and technical needs into actionable product direction.

• Make and communicate clear go pause pivot and prioritisation decisions supported by evidence and trade-off analysis.

Discovery and Opportunity Validation

• Lead product discovery activities in partnership with Design and Engineering.

• Translate portfolio priorities into validated product opportunities and hypotheses.

• Assess desirability feasibility viability and workflow impact before investment decisions.

• Ensure opportunities are clearly defined and ready for delivery.

Market Intelligence and Customer Engagement

• Develop a deep understanding of customer clinician and market needs.

• Gather and synthesise insights from customer research usage analytics competitive intelligence and Key Opinion Leaders.

• Use outside-in perspectives to inform strategic product decisions.

• Balance competing stakeholder needs through transparent and evidence-based reasoning.

Launch Readiness and Product Success

• Define product readiness criteria and support successful product launches.

• Partner with Commercialisation and Marketing teams to articulate product value.

• Monitor adoption customer satisfaction clinical efficiency hearing outcomes and business performance.

• Incorporate market feedback into future roadmap and lifecycle decisions.

Stakeholder Alignment and Governance

• Build trust and alignment across technical clinical commercial and regional teams.

• Drive high-quality decisions through influence communication and evidence.

• Produce clear decision artefacts to support governance andtimelydecision-making.

• Maintain momentum in fast-moving and ambiguous environments.

Product Lifecycle Management

• Remain accountable for product outcomes after launch.

• Monitor performance signals and distinguish meaningful insights from noise.

• Drive continuous product improvement andevidencegeneration.

• Make recommendations on enhancement expansion maintenance or retirement decisions.

What Success Looks Like

In this role you will:

• Deliver a clear and compelling product roadmap grounded in customer and business value.

• Improve product decision quality through strong discovery and market insights.

• Drive adoption customer satisfaction hearing outcomes and clinical efficiency.

• Foster alignment and decision-making across diverse stakeholder groups.

• Use evidence and performance data to continuously evolve the product and maximise impact.

Required Skills

• Strategy andPrioritisation:Demonstratedcapability to set product direction aligned to portfolio strategy define value andprioritiseroadmap decisions.

• Clinical and Customer Context:Demonstrateseither strong cochlear implant clinical fluency or a proventrack recordof rapidly building credibility in complex clinical environments.

• Decision Quality and Outcome Ownership:Uses evidence (data customer insight and commercial context) to make and defenddecisions andremainsaccountable for outcomes through launch and in-market evolution.

• Stakeholder Influence and Communication:Drives alignment across complex multi-party environments through clear communication sound reasoning and decision-ready artefacts.

• Execution in Ambiguity:Maintainspace and judgement in evolving governance and high-ambiguity conditions.

• AI-Enabled Working Practice:Uses AI tools pragmatically to accelerate discovery synthesis and communication.

Desired Skills

• Deep hands-on cochlear implant audiologyexpertise including fitting and programming practice.

• Strong product management experience in medical device software clinical software or other regulated health technology products.

• Strong product management experience in complex business software used by professional users in high-stakes workflows.

Education

A degree in Audiology Health Sciences Biomedical Engineering Business Marketing Engineering or a related field is preferred with candidate suitability assessed ondemonstratedrole capabilities and domain credibility.

Languages

English Fluent (required)

Dutch or French Intermediate or above (advantageous)

Work Experience

Candidates may come fromdifferent backgroundsand will be assessed against the Required Skills listed above.

• 5 years experience in cochlear implant audiology fitting/programming or cochlear implant clinical software; or

• 5 years experience in product management or product strategy in health technology medtech clinical software or similarly complex business software.

Why Join Cochlear

• Work on technology that has a profound impact on peoples lives.

• Influence the future of a globally used clinical software platform.

• Collaborate with talented teams across Product Engineering Clinical and Commercial functions.

• Join an innovative organisation committed to improving hearing outcomes worldwide.

• Grow your career while contributing to meaningful healthcare solutions.