Senior Operations Support Engineer
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Job Summary
Arηs Group Part of Accenture is looking for a Senior Operations Support Engineer for one of its clients a European agency operating large-scale digital services.
Role & Responsibilities
- Manage complex incidents affecting mission-critical applications and services.
- Lead root cause analysis and coordinate corrective and preventive actions.
- Define monitoring strategies and performance baselines.
- Support deployments releases and operational readiness activities.
- Coordinate troubleshooting efforts across infrastructure middleware and application teams.
- Contribute to automation initiatives and operational excellence.
- Produce operational reports performance analyses and improvement recommendations.
Qualifications :
Your Profile
- Minimum 7 years of experience in enterprise operations and application support.
- Strong expertise in incident problem and change management.
- Experience supporting containerized and cloud-native environments.
- Excellent analytical and troubleshooting skills.
- Strong communication and stakeholder coordination abilities.
- Experience in international and multi-vendor environments.
Technical Skills
- Linux / Unix
- Kubernetes OpenShift
- CI/CD pipelines
- Git/GitHub
- Prometheus Grafana
- ELK Stack (Elasticsearch Logstash/Vector Kibana)
- ServiceNow or equivalent ITSM tools
- Kafka/Event Streaming platforms
- API Gateways and Integration Platforms
- Scripting and automation
Additional Information :
WHATS IN IT FOR YOU
- We value your contribution which is why we offer a competitive and attractive salary package.
- Your wellbeing is our priority from day one you are covered by a comprehensive health insurance plan.
- Benefit from a convenient meal allowance provided through a ticket restaurant card.
- Take part in impactful projects that make a difference at both the national and European level.
- Continue to grow with us through in-house training sessions and a wide range of online learning opportunities.
- Join a collaborative culture where we regularly celebrate achievements and milestones together.
Remote Work :
Yes
Employment Type :
Full-time
About Company
Ar?s is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations, focusing on state-of-the-art software development, business intelligence and infrastructure services. We are composed of 17 entities across 9 countries that ... View more
