Order Specialist (Young Graduate)

Were currently looking for a Junior Operations Specialist with a focus on Order Processing to join our Operations team. Someone with a passion for electric mobility an interest in technology and a desire to create the change we know is needed.

This position is located at Polestar Belgium in Brussels and is limited to two years. We believe in a hybrid model when it comes to remote and onsite work knowing that both in-person collaboration and individual time to focus are needed. What matters most is that people get the time and support to do what needs to be done. And to enjoy doing it of course.

Let us describe the challenge we offer

In this role youll be expected to support the Planning Ordering and Distribution Manager Belgium. Your key responsibility will be to process incoming orders from new and existing fleet or B2B customers. You will be in close contact with the Sales Team in order to ensure orders are processed efficiently and effectively. You will also be in close contact with the leasing companies and our headquarters in Sweden to ensure timely and correct order processing. A second part of the job is to monitor analyze optimize and automate existing (order) processes within the Operations Team to make our organization future proof.

What youll do

• Process incoming fleet orders daily (review validation and approval) sharing responsibility with the Sales Department for order processing speed and First Time Right (FTR) percentage.

• Establish monitor and analyze relevant internal reports

• Organize and stimulate internal cross-departmental alignment for order processing

• Assess and improve current ordering processes for fleet and business orders

• Support the continuous training of internal and external stakeholders with regards to changes in the fleet ordering process

• Optimize current business processes with the ambition to strive for Operational Excellence focusing on improving the quality and processing speed of incoming orders by providing support in finding the root cause of errors and by providing support in the implementation of processes that mitigate and address these errors

• Prepare and maintain order processing dashboards providing regular feedback to internal stakeholders when needed

• Support the Business Development Manager in implementing Sales Enablement processes affecting fleet order processing

• Prepare and update the order processing manual

Who you are

In order to succeed in this role and at Polestar in general there are a few characteristics youll need to have. Tenacity. Flexibility. Curiosity. We are looking for collaborative and communicative young graduate with a high level of drive used to taking initiatives and working independently. You are analytical and process driven with thorough attention to detail. The ability to take the initiative to meet deadlines and requirements and to abandon ideas when theyre not feasible.

In addition youll need the following qualifications:

• Degree in business administration logistics or a related field professional experience is not required.

• Problem-solving as well as organizational skills

• Ability to both work effectively in a team and independently

• Excellent level of spoken and written Dutch French & English

• MS Excel/PowerPoint/Word

Polestar is an international company with various backgrounds represented. And though we have a global presence we maintain the growth-mindset. Change happens often at Polestar. But so does progress. Expect an accelerating exciting environment.

People at Polestar

We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive diverse and innovative. Together we are creating collaborating and experimenting to usher in a new era of sustainable mobility.

We are an electric performance brand determined to improve the society we live in.

Is this you If you are interested in joining the Polestar crew dont wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.

Are you ready for the journey Which is electric by the way...