Medior Quality Analyst

Please apply via the following link: do you make a difference

As a Medior Quality Analyst ATMS/IMS Real Time Operations you contribute to the quality reliability and release readiness of systems and services within RTO (Real Time Operations) by supporting and executing end-to-end testing activities across multiple projects. You help ensure alignment with business objectives quality standards and delivery timelines with a scope covering functional testing SQL database testing API testing test automation quality governance reporting and telephony/contact center testing including Genesys Cloud.

As a Medior Quality Analyst you will take on the following responsibilities:

• You lead end-to-end testing activities across multiple projects ensuring alignment with business objectives quality standards and delivery timelines.
• You define implement and continuously improve test strategies test plans test policies and quality assurance processes.
• You analyze and refine functional and non-functional requirements ensuring completeness consistency testability and traceability and conduct risk assessments with mitigation plans for critical business requirements.
• You organize and facilitate Test Readiness Reviews Defect Triage Meetings Go/No-Go assessments and Release Quality Assessments and manage the complete defect lifecycle with effective communication between business and technical stakeholders.
• You manage test environments test data preparation and test execution campaigns across Test Acceptance and Production environments and ensure complete requirements traceability through test scenarios and test cases.
• You provide quality reporting KPIs dashboards and executive-level recommendations regarding release readiness production deployments and continuous improvement of QA methodologies standards and testing processes.

• You hold a Bachelors or masters degree in information technology.
• You have at least 5 years of proven professional experience as a Technical Tester.
• You have at least 5 years of hands-on experience with API integrations including REST SOAP authentication error handling and related integration aspects.
• You have at least 5 years of hands-on experience with relational databases.
• You confirm availability to work in a hybrid model with at least 2 days onsite per week currently Tuesday and Thursday which could evolve based on the needs.

You also possess these technical skills:

• You have proven experience in end-to-end testing including test planning execution reporting and release validation.
• You have strong experience with API testing using REST SOAP Postman Swagger/OpenAPI and SoapUI.
• You have strong knowledge of database testing and advanced SQL querying in SQL Server and/or Oracle environments.
• You have experience designing implementing and maintaining test automation frameworks and automated test back end and/or front end.
• You have experience implementing QA activities within CI/CD pipelines and applying quality gates throughout the Software Development Lifecycle.
• You have strong skills in requirements analysis traceability management and risk assessment.
• You have experience managing the complete defect lifecycle and supporting Go/No-Go and release readiness decisions.
• You have experience managing test environments test data preparation and test execution campaigns.
• You have hands-on experience with Genesys Cloud and telephony/contact center testing activities.
• You have a solid understanding of Agile/Scrum methodologies and the Software Development Lifecycle (SDLC).

And these soft skills:

• You demonstrate strong leadership and stakeholder management skills.
• You have excellent analytical and problem-solving capabilities.
• You apply strategic thinking with a strong focus on quality and business value.
• You have excellent communication and reporting skills including the ability to present quality status and recommendations to senior management and executive committees.

Asset:

• You have excellent communication and reporting skills in English written and verbal including clear and structured communication skills in English for reading writing and understanding.
• You have professional proficiency in at least one of the national languages French or Dutch; Dutch or French language proficiency is a must.

Diversity Statement

Everyone is unique. Thats why we believe its important that you can be yourself it makes SNCB stronger. We therefore place great value on diversity and inclusion.

Choosing SNCB means choosing to contribute to the digital transformation of the Belgian railways. You will have a job with social impact and ample opportunity to make your own contribution. Alongside a healthy work-life balance and a competitive salary we offer:

• Hybrid working with a balanced weekly mix of office and remote work combined with flexible hours.
• 35 days of annual leave.
• A mobility package with a company car (also available via our mobility plan) or alternative mobility choices complemented by a public transport season ticket.
• A target bonus.
• A comprehensive insurance package with hospitalisation and dental care for the whole family.
• Coverage of outpatient medical costs.
• Group insurance including a supplementary pension (cafeteria plan).
• Meal vouchers & eco vouchers.
• Net allowances for hybrid working and an internet allowance.

You will work near Brussels-South station and join the Testing Chapter RTO team.

1. You apply online: take a close look at your CV and check whether it matches the profile you are looking for. We may call you briefly to ask about your motivation and experience.
2. We invite you for a first (online) HR interview where you can demonstrate your motivation experience and preparation we will ask you to complete an online personality questionnaire.
3. If the first interview is positive we invite you for a second technical interview in Brussels. This interview will be with the team where well discuss the role and how your skills align with the teams needs.
4. If everything goes well we will make you a contract offer.
5. You start your new job!

We reserve the right to adjust or pause this procedure if necessary. Our recruitment team will select the profiles that best match the job requirements to ensure an optimal fit.

Jobreq: 53994

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