Maître d'Hôtel (HFX)

   Greet and assist guests upon arrival ensuring a warm and professional welcome.
   Assign tables and follow up on reservations and special guest requests.
   Coordinate and supervise restaurant service during breakfast lunch dinner and events.
    Assigning tasks to the dining room staff and preparing the daily work schedule.
   Ensuring accurate efficient and attentive service in accordance with the hotels standards.
   Briefing and coaching waitstaff and other employees.
   Ensuring proper mise-en-place and overseeing the dining room tables buffet and service.
    Collaborating with the kitchen and other F&B departments to ensure smooth service.
   Monitoring the quality of food beverages and service and communicating with the kitchen as needed.
   Handling guest questions comments and complaints in a customer-focused and professional manner.
    Identify commercial opportunities such as suggestions for dishes wines and other hotel services.
   Ensure hygiene food safety order and cleanliness in accordance with applicable procedures.
   Check supplies tableware glassware cutlery and other essentials.
   Monitor inventory and report shortages or damage.
    Mentor and train new employees and interns.
   Place necessary orders.

   Serve as the point of contact for guests during service and act as a representative of the hotel.
   Oversee VIP guests groups business dinners parties and other special occasions.

Qualifications :

Your experience and skills include:
Ability to analyze customer needs and maintain a professional demeanor in all circumstances
Strong interpersonal communication skills and the ability to manage conflicts
Ability to work in a dynamic and challenging environment
Ability to work as part of a team

Additional Information :

Permanent contract with a mix of evening and weekend shifts.
A fun and dynamic work environment.
A great and motivated team.
A pleasant work atmosphere and fair pay.

Remote Work :

No

Employment Type :

Full-time