Maintenance Technical Support Engineer

Purpose of the job:

Maintenance technical support supports Services tenders & projects in the Engineering area.

POSITION IN THE ORGANISATION

Organisation structure (job belongs to)

Services Platform

Reports directly to:

Solution Group Director / Operational Excellence Director / Technical Director

Other reporting to:

Services Project Manager

Services Engineering Director

Direct reports: N/A

Network & Links

Internal

• Services Platform Bid Managers Project Managers Depot Managers Technical teams Supply Chain Industrial Quality
• Engineering network

External

• Suppliers
• Customers

ACCOUNTABILITIES & AUTHORITIES

Key accountabilities:

• Supply engineering resource/skills to support tenders and projects.
• Collaborates with Services Engineering and Platforms to improve the Services portfolio of products and services.
• Participates actively in the Services Engineering network.
• Assures the technical support to the projects.
• Optimises the scope and related tasks of the Maintenance plan.
• Supports cost reduction actions with sourcing and industrial.
• Detects defines and implements the modifications of the maintained products to improve the reliability and serviceability in order to reduce project costs and improve the performances of the systems.
• Proposes innovative solutions and develops and implements R&D programs and new technologies in the maintenance projects.
• Analyses the technical performances of the systems and the efficiency of the maintenance plan and processes promoting action plans to improve them.
• Propose actions to optimise Maintenance plans and LCC.
• Searches for improvement actions in maintenance operations performing engineering interface activities with Operations Engineers (depot support).
• Promotes the use of latest maintenance technics and R&D developments (CBM RCM Lean).
• Participates in the REX process.
• Analyses failure criticality studies and uses RCM (Reliability Centred Maintenance) and other available methodologies to define and optimise the maintenance requirements tasks and intervals.
• Analyses and integrates data coming from Operations (Return on Experience).
• Manages interface with other Product Lines Metiers.
• Improve Services Engineering tools & processes

Performance measurements:

TD QCD PMC Project reliability / availability / cost targets

Feedback from stakeholders

EXPERIENCE PREREQUISITES & REQUIRED COMPETENCES

Educational Requirements

University degree in Railway Engineering Electronics Computer Science Automation Engineering or Electrical and Mechanical Engineering

Experience

Mandatory:

• 1-3 years of experience in Railways system/Application engineering
• Knowledge of rolling stock equipment

Desirable:

• Knowledge of rolling stock maintenance
• Working knowledge of safety management systems and safety risk assessment
• Proficient in the use of MS Office

Competencies & Skills

• Problem solving capacity (technical and costs evaluation of a solution)
• Capacity of managing Technical risks
• High Interpersonal
• Communication and negotiation skills
• Self-motivated
• Attention to detail
• Ability to work independently
• Desire to learn
• Effective professional interpersonal skills
• Strong team player
• Dedicated and Hardworking