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IT Service Manager – Modernization & Microservices Program Job ID JP054178

ITProposal

Job Location:

Brussels - Belgium

Monthly Salary: Not provided by the employer

Posted: 21 May 2026 (30+ days ago)

Application Deadline: 18 August 2026

Vacancies: 1 Vacancy

Job Summary

IT Service Manager Modernization & Microservices Program (Hybrid Brussels)

We are looking for an experienced IT Service Manager to support a major digital transformation and modernization program focused on migrating a legacy monolithic platform to a modern microservices architecture running on Kubernetes.

The role combines service management team coordination technical oversight and continuous improvement within a large-scale enterprise environment.

Key Responsibilities

Coordinate and support IT teams within a large transformation program
Ensure service quality operational efficiency and stakeholder satisfaction
Monitor reporting KPIs dashboards planning and documentation activities
Contribute to continuous improvement initiatives and operational optimization
Support collaboration across technical and business teams
Participate in the transition toward API-first and event-driven architectures
Ensure alignment between IT services and evolving business requirements
Facilitate communication between technical teams and management stakeholders

Required Skills & Experience

Strong experience in IT Service Management and team coordination
Expertise in DB2 and data quality principles
Good understanding of:
- Microservices architecture
- Kubernetes environments
- REST APIs and asynchronous communication (queues event-driven systems)
Strong analytical problem-solving and communication skills
Experience with KPI reporting planning and operational documentation
Ability to work effectively in cross-functional and cross-team environments
Experience coaching supporting or managing IT professionals is highly valued