Digital Portfolio Support Officer

The candidate will join the Global Engineering function as a Digital Portfolio Support Officer (PSO) supporting the management of a digital project portfolio covering engineering facilities health & safety wellbeing and environmental sustainability initiatives. The role is positioned as the operational right hand of the portfolio lead ensuring portfolio governance reporting quality project follow-up and coordination across multiple stakeholders. The position is support-oriented rather than project leadership focused and requires a candidate who can work autonomously execute tasks with limited supervision and deliver review-ready outputs.

Team info:

The candidate will work in a matrix organization and interact with a broad network of project managers across approximately 14 active projects potentially growing to around 20 stakeholders. The role requires frequent collaboration with project managers portfolio stakeholders and leadership teams to support portfolio reviews governance activities prioritization processes and project communications. Daily interactions will take place in both French and English speaking environments.

Day to day:

• Follow up with project managers on project status milestones deliverables resource allocation and budget tracking.
  
• Prepare and consolidate portfolio review materials for portfolio prioritization meetings monthly status reviews and governance committees.
  
• Support the preparation facilitation and follow-up of portfolio and governance meetings.
  
• Maintain dashboards KPIs portfolio trackers status reports and reporting documentation.
  
• Create leadership-ready presentations and portfolio review content with clear messaging and storytelling.
  
• Monitor project backlogs and progress through tools such as Azure DevOps.
  
• Prepare communication packages newsletters project updates and slide decks.
  
• Maintain and update SharePoint content documentation repositories templates and department information.
  
• Ensure documentation is properly prepared versioned archived and accessible.
  
• Support portfolio governance compliance and continuous improvement initiatives.
  
• Contribute to resource planning activities and portfolio capacity reviews.
  
• Proactively chase stakeholders across multiple communication channels to ensure timely updates and actions.
  

• Typically 5-8 years of experience minimum in Project Coordination PMO Portfolio Support or similar project governance environments.
  
• More senior profiles can be accepted provided they are comfortable with a support-oriented role rather than a portfolio leadership position.
  
• Strong track record of autonomous execution and stakeholder coordination is expected.
  
• Experience in PMO Project Coordination Portfolio Support or project governance activities.
  
• Strong organizational planning and follow-up skills.
  
• Ability to work autonomously with limited supervision and deliver high-quality outputs.
  
• Excellent stakeholder management and communication skills.
  
• Fluent English and French (minimum professional working proficiency in both languages).
  
• Advanced proficiency with the Microsoft ecosystem particularly PowerPoint and Excel.
  
• Ability to build executive-level presentations and adapt communication to different audiences including leadership.
  
• Experience maintaining reporting dashboards KPIs trackers and portfolio documentation.
  
• Strong analytical mindset with attention to detail.
  
• Comfortable challenging stakeholders and proactively following up to obtain information.
  
• Experience working with project management methodologies (Agile Waterfall or hybrid approaches).
  
• Experience with SharePoint Teams and document management practices.
  

• Experience with Planisware.
  
• Exposure to Azure DevOps Jira or similar tracking tools.
  
• Familiarity with Power BI and the ability to extract understand and analyze information from dashboards.
  
• Knowledge of digital transformation AI-related initiatives or digital project environments.
  
• Experience within pharmaceutical life sciences GxP or regulated environments.
  
• Bachelors degree in Business IT Engineering or a related discipline.
  
• Certifications such as Prince2 Foundation PMI CAPM or Agile Fundamentals.
  
• Experience supporting communication plans newsletters or portfolio communication packages.