General Position Scope:Responsibilities focus on assisting customers with account transactions and requests received via the Interactive Teller Machine (ITM) and via phone in the contact center. This position will rotate between these areas on an as-needed basis. The Universal Custome

General Position Scope:Responsibilities focus on assisting customers with account transactions and requests received via the Interactive Teller Machine (ITM) and via phone in the contact center. This position will rotate between these areas on an as-needed basis. The Universal Custome

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