Tech Product Analyst

• Multiple locations
• Hybrid
• Hourly salary: $55 - $68

Responsibilities:

Lead delivery ongoing maintenance of system solutions and alignment across Security Fraud systems
Develop and implement system monitoring plans to proactively prevent service disruptions to ensure system reliability availability and operational stability
Troubleshoot and lead teams through resolution of system issues; analyze root cause analysis and recommend improvements
Identify gaps in processes controls and documentation; drive continuous improvement
Translate business needs into clear user stories acceptance criteria and supporting documentation
Ensure requirements traceability from intake through delivery and validation
Maintain clear priorities scope alignment and a highly groomed backlog
Partner closely with cross functional teams to ensure requirements are actionable and aligned to business objectives and deliver measurable value
Build strong partnerships with engineering product and business stakeholders and contribute to broader portfolio delivery
Identify manage and communicate dependencies and risks early with clear mitigation plans
Assist with development and maintenance of program roadmaps delivery plans and business value tracking
Support business case development investment planning and prioritization