Workforce Planner Rostering
Job Location:
Frenchs Forest - Australia
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Workforce Planner Rostering National Networks Plus (NNP)
Location: Frenchs Forest Sydney Full-Time in the Office Monday to Friday
Our business is growing! Are you a master of logistics with a passion for connecting people to meaningful work National Networks Plus (NNP) a trusted not-for-profit staffing agency in aged care Home Care and Community services is looking for a Workforce Planner Rostering to join our dynamic scheduling team.
If youre someone who communicates clearly and loves a fast-paced environment where every shift filled matters we want to hear from you.
About the Role
As a Workforce Planner Rostering you will be the frontline contact for clients and staff ensuring shifts are filled efficiently and effectively.
Youll play a key role in supporting NNPs service delivery by creating well-coordinated rosters responding to urgent client needs and providing a positive experience for both clients and staff.
This role suits someone who thrives on problem-solving and enjoys building meaningful relationships with both clients and team members.
- Act as the main point of contact for client roster and staffing requests.
- Coordinate rosters for Community (Disability & Youth) Aged Care and Home Care services using best practice staffing strategies.
- Respond swiftly to last-minute changes cancellations and emergency staffing needs.
- Liaise with staff and clients via phone email and SMS to ensure clear timely communication.
- Maintain a professional and courteous approach in all interactions to build strong ongoing relationships.
- Collaborate with internal teams to ensure alignment of recruitment and rostering priorities.
- Complete handovers maintain accurate documentation and escalate any concerns as required.
- Support general office operations and assist with phones emails and administrative tasks as needed.
- Contribute to WHS compliance and continuous improvement of rostering processes.
- Take a proactive approach to staff engagement by offering shift opportunities respectfully and equitably.
- Strong interpersonal and communication skills phone and written.
- High attention to detail and the ability to multitask under time pressure.
- A client-first mindset and passion for delivering great service.
- Organised solution-focused and reliable in managing competing priorities.
- Tech-savvy comfortable using scheduling systems emails and SharePoint.
- Ability to remain calm and proactive in a fast-paced ever-changing environment.
- Experience working in administration
- Previous experience in rostering scheduling or workforce coordination a benefit but not essential
- Not-for-Profit salary packaging take home more with tax-free benefits!
(Were proud to be the only agency of our kind in Australia offering this.) - Monday to Friday hours enjoy your weekends!
- Free On-site parking
- Allocated Day Off (ADO) each month
- Day off on your birthday
- Friendly supportive close-knit team culture
- Ongoing training and development in a meaningful sector
About Company
National Networks Plus is Australias leading healthcare recruitment agency for the Disability, Community, Aged Care and Not for Profit sectors. Our divisions are National Nurses Plus, National Community Solutions and National Professional Solutions.
