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WMS Applications Support Analyst

The HR Ally


Job Location:

Melbourne - Australia

Monthly Salary: Not provided by the employer
Posted: 10 June 2026 (30+ days ago)
Application Deadline: 7 September 2026
Vacancies: 1 Vacancy

Job Summary

WMS Applications Support Analyst
Melbourne Australia 5 Years Experience

We are seeking an experienced WMS Applications Support Analyst with strong expertise in Manhattan WMi 2016 and IBM i (AS/400) environments to support warehouse management operations across multiple distribution centres.

Key Responsibilities
  • Provide Level 1 & Level 2 support for Manhattan WMi 2016
  • Monitor and resolve application incidents within SLA targets
  • Manage user access security roles and system configurations
  • Monitor interfaces queues IDocs and integrations between SAP and WMi
  • Troubleshoot inventory discrepancies and stock-on-hand mismatches
  • Support change management root cause analysis and vendor escalations
  • Maintain documentation runbooks and ServiceNow records
Required Skills
  • Manhattan WMi 2016 Application Support
  • IBM i (AS/400) Administration & Monitoring
  • Incident Management & Troubleshooting
  • User Access & Security Management
  • SQL for Data Extraction and Analysis
  • SAP IDoc Monitoring
  • Interface & Queue Management
  • Warehouse Operations & Inventory Management
Preferred
  • Label & Document Configuration (ZPL)
  • Carrier & Shipping Configuration
  • Output Queue & Spool File Management

If you have hands-on experience supporting enterprise WMS environments and strong troubleshooting skills wed like to hear from you.