Technical Services Engineer ANZ (Fire Suppression)

Johnson Controls a global leader in thermal management mission-critical building systems energy efficiency and decarbonization helps customers use energy more productively reduce carbon emissions and operate with the precision and resilience required in rapidly expanding industries such as data centers healthcare pharmaceuticals advanced manufacturing and higher education.

For more than 140 years Johnson Controls has delivered performance where it really matters. Backed by advanced technology lifecycle services and an industry-leading field organization we elevate customer performance turn goals into real-world results and help move society forward.

About this opportunity:

Effective fire suppression is a multifaceted challenge that demands a wealth of products systems and a world where business demands and risks are high we deliver expertise innovations and service to our customers and have been since we patented the modern fire sprinkler over 140 years ago. Johnson Controls manufactures configures and installs an unmatched range of fire suppression systems including sprinklers valves extinguishers agents special hazards systems related components and fittings.

About the role:

• Provide technical support for fire suppression products to internal and external customers across Australia and New Zealand via email telephone online support and site visits for commissioning and fault finding.

• Offer technical engineering support including drawings and layouts for fire suppression products launched in the ANZ region.

• Collaborate with various support centres to obtain technical information for the fire suppression product range.

• Assist Business Development Managers with specifying products by providing technical information and sales support.

• Deliver high-level OEM fire suppression product training to a range of customers including consultants engineers and field staff.

• Reporting to the APAC Technical Services Manager.

About you:

• Previous experiencewithin Fire & Safety Industry is highly regarded or within Industrial Building Products / Engineering / Mechanical industry is required.

• Ability to interpret Datasheets Australian standards and other industry codes and documents.

• Previous training experience Certificate iv in training and assessment or similar is highly regarded.

• Highly developed communication skills with the ability to negotiate with customers at all levels.

• Excellent writing skills with the ability to prepare a wide variety of communication materials for internal and external audiences.

• Experience with Microsoft Word Excel PowerPoint Auto-cad.

• Ability to learn new internal software packages.

• Have a good mechanical aptitude with an ability to use basic hand tools.

• Ability to handle pressure and execute multiple tasks simultaneously.

If you are interested in the role please click the apply now below.

Only those candidatesthe Company(recruitment Agency Company) introduces to JCI by resumes on JCIs Talent Acquisitions teams explicit request will be deemed a candidate referred bythe Company.