Service Coordinator – CHSP I Campbelltown

Our vision is simple: A future where every person belongs and thrives.

For more than 42 years FOCUS Connect has walked alongside people and communities building confidence strengthening connections and enabling people to live with dignity respect and choice.

Were looking for an organised proactive and resilient Services Coordinator CHSP to join our passionate team and help coordinate the delivery of our Commonwealth Home Support Programme services.

This is a fast-paced high-volume coordination role. Youll manage enquiries and referrals complete assessments and service documentation coordinate service commencement and reviews and monitor services to ensure they remain aligned with each clients choices goals and changing needs.

Youll be part of a team that genuinely cares about the people we support and works together to make sure available services reach older people who need them.

About the Role

As our Services Coordinator CHSP youll coordinate services from enquiry and referral through to commencement review and ongoing service delivery.

Working closely with clients families My Aged Care referral partners and our internal teams youll help ensure services are delivered efficiently accurately and with the person at the centre.

Your responsibilities will include:

• Manage CHSP enquiries and referrals from initial contact through to service commencement.
• Complete assessments Support Plans reviews and required service documentation.
• Coordinate services that reflect each clients choices goals and changing needs.
• Monitor service utilisation and delivery proactively following up gaps and opportunities for additional support.
• Contribute to achieving contracted CHSP program outputs helping ensure funded services reach people who need them.
• Maintain accurate records to support DEX reporting quality compliance and program performance.
• Build referral relationships and represent FOCUS Connect at community meetings networks expos and events.
• Ensure services are delivered in line with CHSP Program Guidelines Aged Care Quality Standards and the FOCUS Connect Philosophy of Care.

About You

Youll naturally connect with our Vision A future where every person belongs and thrives and your own values will align with ours Connection Inclusion and Creativity.

Youll enjoy helping people be motivated by making a positive difference and thrive as part of a passionate supportive and purpose-driven team that works hard has fun and genuinely cares about the people we support.

Youll bring:

• A genuine commitment to person-centred service and helping older people live with choice independence and dignity.
• Strong organisation and attention to detail with the ability to manage high volumes and competing priorities.
• Resilience and agility adapting positively solving problems and keeping things moving.
• Excellent communication and relationship-building skills.
• Ownership initiative and strong follow-through.
• A culturally responsive and inclusive approach.
• Confidence building relationships and representing FOCUS Connect in the community.

Experience in Home Care or community services and knowledge of CHSP would be highly regarded.

Why Join FOCUS Connect

Youll join a passionate fun and purpose-driven team during an exciting period of growth and change.

Most importantly your work will help more older people access the support they need to live life their way.

If you connect with our Vision Purpose and Values and this role sounds like you wed love to hear from you.

Apply via SEEK.

For further information contact .