Senior Manager, Supporter Relations

Role Type: 14-month Full Time Contract (Maternity Leave Cover)

• Lead the data strategy behind life-changing fundraising campaigns
• Manage CRM Power BI and insights to drive donor engagement
• Lead a high-performing team in a purpose-driven organisation

Lead data CRM and insights that power fundraising and transform child health worldwide.

The opportunity:

Reporting to the Head of Individual Philanthropy & Supporter Relations youll lead the Supporter Relations team and oversee the Institutes fundraising CRM donor data reporting and business intelligence capability.

Youll champion a data-driven culture by ensuring donor information is accurate secure and accessible while providing strategic insights that inform fundraising decisions and strengthen supporter engagement.

Youll also lead the optimisation of Raisers Edge NXT develop impactful Power BI dashboards and drive continuous improvement projects that enhance fundraising performance and operational effectiveness.

What youll do

• Lead coach and develop a high-performing Supporter Relations team
• Oversee donor data governance quality and CRM administration
• Optimise Raisers Edge NXT to improve fundraising operations
• Develop executive dashboards and reporting using Power BI
• Translate complex data into meaningful insights for senior leaders and the Board

What youll bring

• Demonstrated experience leading and developing high-performing teams
• Strong experience managing CRM platforms ideally Raisers Edge NXT or a similar fundraising CRM
• Expertise in data governance reporting and business intelligence
• Advanced experience developing dashboards using Power BI or similar visualisation tools
• Strong analytical and problem-solving skills with the ability to translate complex data into meaningful insights

Please view theposition description here.

Any questions Reach out toCale Wilkinson on .

What youll enjoy

• Make a meaningful impact on childrens health through world-leading research
• Lead a talented team in a collaborative and supportive environment
• Drive innovation using data CRM and business intelligence
• Access a range of salary packaging optionscovering entertainment novated leases and more
• Enjoy a variety of flexible work arrangements
• Take advantage of generous personal leave and the option to purchase additional leave to suit your lifestyle
• Enjoy discounted staff parking public transport right at your doorstep and great facilities for cyclists
• Feel supported through our health and wellbeing program which includes complimentary access to the Employee Assistance Program

Who we are

Murdoch Childrens Research Institute envisions a transformative future for child health. Our institute is a hub of impactful scientific breakthroughs particularly in early interventions enhanced diagnosis prevention and potential cures. We thrive on collaborative multidisciplinary problem-solving to address challenging queries in child health. Committed to inclusivity and respect we foster a positive working environment that values diverse backgrounds and experiences. As a proud member of the Australian Network on Disability and a dedicated supporter of Science Australia Gender Equity (SAGE) we uphold principles of equal opportunity and diverse representation.

We are committed to the safety of children and young people and takes a zero-tolerance approach to all forms of child abuse exploitation and harm. Child safety is prioritised in our decision-making at all levels of the Institute.

Apply now!

If you believe this role is a good fit for you please apply by submitting:

• Your resume
• A cover letter addressing the selection criteria

Ensure these documents are combined into a single PDF file.

We welcome individuals of diverse genders ages ethnicities cultural backgrounds abilities religions and sexual orientations in our workplace. We actively encourage talented individuals from all walks of life to apply for our job openings. Our commitment lies in fostering a workplace that is barrier-free and inclusive aiming to attract the most skilled candidates.

For any questions related to the recruitment process feel free to reach out to our Recruitment Team at Ensure that you include the position number and job title in the subject line. Please refrain from sharing your application to this email address.

Please note we reserve the right to close the vacancy prior to the closing date once a sufficient number of applications have been received.

No recruitment agencies please.

Applications close: 17 July 2026