Senior Business Manager, Amazon Business

Join our new team within Retail and help shape the future of Amazon Business.

Amazons Retail team is looking for a Senior Business Manager to join our Amazon Business team. Since launching in Australia last year Amazon Business is in a rapid growth phase - and this role offers the opportunity to shape how we scale deepen our selection and deliver for business customers. We are an AI-driven org so you will be working with AI tools and agents from day one to move faster and go deeper than a traditional retail team does. If you are inspired by a new challenge and want to make your mark on a rapidly growing business we would love to hear from you.

As a Sr. Business Manager (Sr. BM) you will be a passionate customer and vendor advocate within Amazon; possess strong negotiation and analytical skills together with proven commercial knowledge and experience. This role suits a senior strategic operator who can work across category teams vendor managers and central partners to drive the project end to end bringing the right selection mechanisms and inputs to the customer. The ideal candidate is a self-starter comfortable with ambiguity and excited to apply AI to scale their own impact.

We expect the Sr. BM to be a passionate customer advocate within Amazon with proven analytical capabilities and project management skills attention to detail and the ability to effectively prioritize and multi-task. The Sr. BM must be an effective negotiator leader and communicator in working with some of Amazons most important partners and vendors as well as with internal cross-functional teams.


There are also a great range of benefits that make Amazon a great place to work including our popular Dogs At Work program which has been proven to lower stress and boost morale and is now running successfully in our corporate offices around Australia.

Our commuter benefits scheme allows employees to save on the cost of getting to and from work while Amazon also offers subsidized health insurance for employees and their dependents on top of salary continuance (income protection) and life insurance.

Amazon has all kinds of jobs for all kinds of people and prides itself on hiring individuals with all types of background and experiences and celebrates diversity of leadership and thought as a key component in its mission to create the most customer-centric company in the world.

This position requires full-time in-office presence 5 days per week at our CBD location.

Key job responsibilities
- Build collaborative relationships with stakeholders and partner teams across Retail central functions and vendor-facing teams
- Lead vendor negotiations
- Create the multi-year strategy for your Categories and key vendors
- Engage with product teams to roll out initiatives to improve pricing and customer experience overall


A day in the life
As a Senior Business Manager youll focus on building and executing category strategies that connect our business customers with the right products and vendors. Your day might include collaborating with category teams to identify growth opportunities negotiating with key vendors to expand our selection and working with product teams to refine pricing and customer experience. Youll use AI tools and data analytics to uncover insights that inform your decisions then partner across internal teams to bring initiatives to life. Youll also present your progress and strategic recommendations to senior leadership ensuring alignment on priorities and next steps.

About the team
Were a growing team within Amazon Retail dedicated to establishing and scaling Amazon Business in Australia. Our mission is to become the preferred shopping destination for business customers by offering selection value and convenience they cant find elsewhere. We work collaboratively across vendor management category teams and central functions to solve complex problems and drive results. As a Senior Business Manager youll be part of a group that values strategic thinking analytical rigor and a customer-first mindset. Were building something new in the Australian market and were looking for someone whos excited to contribute to that vision while supporting the business customers we serve.

- 7 years of account management project or program management or buying experience
- Bachelors degree or 7 years of professional or military experience
- Knowledge of Microsoft Access or SQL
- Experience using data to influence business decisions
- Experience driving internal cross-team collaboration
- Experience with business analysis and P&L management

- Experience driving direction and alignment with cross-functional teams
- Experience presenting to senior leadership
- 5 years of with Excel experience

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.