Retail Manager
Job Summary
Key Responsibilities:
- Manage day-to-day retail bakery operations
- Supervise train and support retail staff
- Deliver excellent customer service and maintain a positive store environment
- Monitor sales stock levels wastage and daily store performance
- Maintain product presentation merchandising and store cleanliness
- Handle customer enquiries and resolve issues professionally
- Ensure compliance with food safety hygiene and workplace procedures
- Assist with rostering staff performance and operational reporting
- Previous retail management or supervisory experience preferred
- Strong leadership and communication skills
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Reliable organised and able to manage a team
- Good understanding of stock control and daily store operations
- Availability to work early mornings weekends and public holidays as required
- Full-time opportunity available
- Supportive and friendly team environment
- Stable role with an established bakery brand
- Opportunity to grow within a well-known retail bakery
- Work with a respected local business serving the Wagga Wagga community
Required Skills:
AQF Certificate III in Baking or equivalent qualification OR minimum 35 years relevant commercial baking experience At least 2 years post-qualification or equivalent industry experience Proven experience in artisan and commercial bread production Strong understanding of dough fermentation baking processes and quality control Ability to work early mornings weekends and under pressure Reliable punctual and able to work independently and as part of a team.