Retail Manager
Job Summary
The successful applicant will be responsible for:
- Managing the daily operations of the retail bakery store
- Supervising training and supporting sales and front-of-house staff
- Ensuring excellent customer service is delivered at all times
- Monitoring stock levels and coordinating ordering requirements
- Managing product displays presentation and store merchandising
- Handling customer enquiries feedback and complaints professionally
- Ensuring sales targets and store performance goals are met
- Managing staff rosters attendance and workplace performance
- Maintaining store cleanliness hygiene and food safety standards
- Assisting with pricing promotions and local store marketing activities
- Ensuring compliance with company policies WHS and food safety requirements
- Liaising with suppliers bakery production staff and business owners as required
Applicants must have:
- Relevant qualification in business management retail hospitality or similar
- At least 2 years of relevant experience in retail management or store management
- Strong leadership and communication skills
- Excellent customer service and problem-solving abilities
- Ability to manage staff rosters stock and daily operations
- Good understanding of retail sales merchandising and store presentation
- Ability to work in a fast-paced environment including weekends and busy periods
- Full-time stable employment
- Supportive team environment
- Opportunity to work with a well-known bakery brand
- Career growth and development opportunities
- Competitive salary package
Please submit your resume and cover letter outlining your relevant retail management experience.
Required Skills:
AQF Certificate III in Baking or equivalent qualification OR minimum 35 years relevant commercial baking experience At least 2 years post-qualification or equivalent industry experience Proven experience in artisan and commercial bread production Strong understanding of dough fermentation baking processes and quality control Ability to work early mornings weekends and under pressure Reliable punctual and able to work independently and as part of a team.