Relationship Support Officer

At Maxxia we help employers and their people get more from salary packaging and novated leasing. Behind every great client experience is a team that makes sure our relationships communication and service delivery work seamlessly.

Were looking for a Client Administrator to join our team and provide essential support to our Maxxia Sales team.

Hereshow you will make a difference in this role

This is a varied role where youll combine sales support stakeholder communication and database coordination. Youll work closely with our Sales Marketing and Customer Service team to help deliver a great experience for our clients and their employees.

At MMS clear expectations help our people Be the Difference. Your key responsibilities in this role will include:

Youll play an important role in keeping our teams organised informed and connected with their clients. Your responsibilities will include:

• Supporting client relationships by helping Sales Executives stay organised and prepared.
• Maintaining accurate client information across portfolios and territories including employer contacts workforce/FTE information and other key data
• Keeping our database up to date ensuring employer interactions communications and contact information are recorded accurately.
• Coordinating inductions and orientations including scheduling sessions and preparing the required materials and packs.
• Supporting client communications and campaigns working with our Marketing and other internal teams to deliver social posts digital assets and other communications
• Working with internal teams across Marketing Customer Relations and Sales to support client engagement
• Building positive relationships with our cleints helping ensure they receive responsive professional and high-quality information and education when they need it

To be considered for this role you will have:

Were looking for someone who enjoys being the person who keeps things moving builds strong relationships and makes sure the details are right.

• Strong communication and interpersonal skills
• Excellent organisation and time-management skills
• Attention to detail
• Experience working with databases
• Strong customer service skills
• The ability to work collaboratively as part of a wider team while also taking ownership of your own work.
• The confidence to make decisions about priorities and where your time will have the greatest impact.
• Proficient in: Microsoft Office Suite (Word Excel PowerPoint).
• Experience using Teams

What we can offer you:

Strong culture and the support of a values-based recognition program

Novated leasing benefits and discounts

12 weeks paid parental leave

Comprehensive learning and development opportunitiesto support your career growth

Sonder digital wellbeing platform providing personalised support 24/7 plus annual flu vaccinations

Default Income Protection Insurancereimbursed for members of the MMS Default Super Fund

Exempt Employee Share Plan

Volunteer leave & Career break

MMS Rewards program

Embracing our value ofEveryone Matterswe hold a collective commitment to foster an environment where all differences are valued and respected.

We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples those caring for someone or living with a disability LGBTQIA and culturally diverse applicants to apply.

We value the skills and attributes veterans can bring to our organisation.

We embrace hybrid working and welcome conversations about flexibility.

Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.

We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live learn and work.

If you identify as a person living with disability and require adjustments to our recruitment process please contact us at