Qualified Shift Leaders for New Restaurant Opening | Caboolture North (Big Fish)

We are seeking enthusiastic & experienced Shift Leaders to join our team in Caboolture North (Big Fish) which is set to open January 2027.

We are looking for positive ambitious like-minded people in Casual and Full Time positions. As a Shift Leader you will play a crucial role in ensuring smooth daily operations maintaining high standards of customer service and leading a team of dedicated staff members.

• Oversee and coordinate daily shift operations ensuring efficient service and high-quality standards
• Lead motivate and support team members to achieve individual and collective goals
• Manage staff schedules and allocate tasks effectively to optimise productivity
• Ensure compliance with food safety regulations and company policies
• Handle customer inquiries feedback and complaints professionally and efficiently
• Monitor inventory levels and assist with stock management
• Maintain a clean organised and safe work environment
• Assist in training new team members and providing ongoing coaching to existing staff
• Collaborate with management to implement new initiatives and improve operational processes
• Prepare and submit accurate shift reports and other relevant documentation

Qualifications :

• Proven leadership or supervisory experience in a fast-paced environment preferably in the food service or retail sector
• Demonstrated track record of providing outstanding customer service
• Food Safety Supervisor certificate (or willingness to obtain)
• Responsible Service of Alcohol certification (or willingness to complete the course)
• Strong communication and interpersonal skills with the ability to lead and motivate a team
• Excellent problem-solving abilities and decision-making skills
• Flexibility to work various shifts including evenings and weekends
• Basic computer literacy for managing schedules reports and other administrative tasks
• Ability to work well under pressure and maintain a positive attitude in a fast-paced environment
• Commitment to maintaining high standards of cleanliness and organisation

Additional Information :

• Applicants must be 18 to apply for this leadership role
• Hiring commencing October for training in the Caboolture restaurant until Caboolture North opens Jan 2027
• Positions available for Casual Part time and Full Time

Remote Work :

No

Employment Type :

Full-time