Product Manager (Authentication)

We are looking for a Product Manager (Authentication) to join our team and play a pivotal role in delivering key capabilities across our Customer Identity and Access Management (CIAM) transformation program. Working closely with the Senior Product Manager you will shape and drive the authentication roadmap across customer-facing channels focusing on authentication policies customer journeys and detailed business requirements.

You will collaborate with UX Architecture Cyber Security Fraud and Engineering teams to simplify customer journeys and build secure seamless experiences. Key areas of focus include driving the implementation and consolidation of login MFA OTP passwordless authentication account recovery step-up authentication and session management.

If you are passionate about defining end-to-end user journeys navigating cross-functional dependencies and migrating channels onto common CIAM platforms this role offers an exciting opportunity to deliver impactful identity solutions.

Qualifications :

• Demonstrated experience as a Product Manager Product Owner or Senior Business Analyst working within CIAM Identity Authentication Digital or Security programs.
• Deep understanding of core authentication concepts including MFA SSO OTP biometrics passwordless step-up authentication and account recovery.
• Familiarity with modern identity standards and frameworks including OAuth OIDC and API-based identity services.
• Hands-on familiarity or experience with enterprise CIAM platforms (such as Ping Okta/Auth0 ForgeRock or similar).
• Proven track record in Agile environments managing product backlogs defining detailed requirements and acceptance criteria and supporting SIT/UAT through to production release.
• Strong cross-functional stakeholder engagement skills with experience aligning business decisions across Digital Operations Security and Technology teams.

Additional Information :

Why NCS

This is a place for people who like to get stuck in bring ideas to life and make things happen. Youll work alongside experienced people who care about what they do contribute to meaningful work and have the support to keep learning and grow your career.  Whether you want to deepen your expertise explore something new or take your career in a different direction theres room to make it your own.  We value Adventure Excellence Integrity Ownership and Unity - bringing curiosity collaboration and accountability to the way we work with our clients and each other.

Ready to make extraordinary happen

Wed love to hear from you.

We celebrate diversity and inclusion

We value different perspectives experiences and strengths our people bring.  Were committed to an inclusive workplace where everyone has the opportunity to contribute grow and succeed and to providing equal employment opportunities and reasonable adjustments throughout the recruitment process.

Important information

Applicants will need valid Australian work rights and may be required to undergo relevant background probity and police checks.

Agencies: NCS accepts candidate submissions only from agencies on our preferred supplier panel through the NCS Agency Portal.

Remote Work :

No

Employment Type :

Contract