On Call Support Worker

CASPA SERVICES LTD POSITION VACANCY On Call Support Worker Far North Coast NSW

ABOUT THE ROLE

We are seeking an On Call Support Worker who is highly competent in delivering care to young people and in responding to and supporting staff and carers during critical incidents in CASPAs Out of Home Care services. Based on the Far North Coast of NSW (from Tweed Heads to Casino) this casual role requires flexible availability across all hours as needed to ensure optimal outcomes for children young people and their families during times of crisis.

This role is paid an on-call allowance as per the roster and a SCHADS Award Level 3 per-hour base rate for call-out minimum of 3 hours.

To obtain a comprehensive overview of the skills and experience required key responsibilities and CASPAs hiring process please email

Qualifications & Experience:

Required:

• Experienced in OOHC or similar.

Desired:

• Certificate IV in Community Services or related field

Key Responsibilities:

• First response to the crisis in person and by phone
• Attend residential houses as required for support
• Assist carers and therapeutic care workers in support through incidents following all protocol for Wellbeing and Critical Incident
• Support the Therapeutic Care Worker with CASPA Policy and Procedure after hours
• Documentation including entering information on the client management system- MFiles Administration report writing and compliance responsibilities.
• Contribute to a positive team culture.
• WHS responsibilities

EMPLOYEE BENEFITS

• We believe taking care of your physical health is important. Thats why we offer subsidised memberships at a range of fitness providers and locations to support your wellbeing.
• CASPA offer wellbeing support through Sonder with free confidential coaching and support from a team of expert clinicians.
• As a not-for-profit organisation Full-time and Part-time employees of CASPA can Salary Package up to $15900 per year for general living expenses plus an additional $2650 of your pay each year for entertainment benefits such as dining out hiring a venue or paying for holiday accommodation. You can also sign up for a novated lease for a new used or existing car including both the finance of the car and all running costs. You can salary package additional amounts under the Remote Area Benefits (certain areas only) and claim back any relocation costs you incur for moving for work-related purposes.
• CASPA has a partnership with Summerland Bank through their Priority Partner Program. CASPA employees can assess special banking benefits.
• CASPA has a partnership with Medibank and all employees can access benefits and discounts through Medibank.
• Comprehensive systems including a Human Resources Information System and a Central Rostering System.
• 12% Super Guarantee
• Portable Long Service Leave (NSW & QLD)
• Generous Leave Entitlements
• Supervision Sessions and opportunities for Internal Training Career Growth & Progression

ABOUT THE ORGANISATION

CASPA Services Ltd is a not-for-profit organisation providing a range of specialised care services to support complex trauma-based needs for children young people families and people living with disabilities. Our programs include Therapeutic Intensive Residential Care Intensive Family Preservation Therapeutic Foster Care Restoration and other associated care types. We are a registered NDIS provider and operate a social enterprise Maintenance and repairs business. As a growing and diversifying organisation we have approximately 650employees working in communities across New South Wales Queensland Western Australia and the Northern Territory.

If you are looking to join a committed team making a powerful difference in the lives of children and young people we would love to hear from you. CASPA is a Child Safe Equal Employment Opportunity (EEO) employer and strongly encourages Aboriginal and Torres Strait Islander people to apply.

We are seeking to employ those who reflect the diversity of our young people to ensure we can support each individuals needs and wants while aligning with our values: Inspiring People to Thrive

Nationally Coordinated Criminal History Checks and a valid drivers licence are requirements for employment at CASPA. Working with Children checks will be required for frontline roles in direct contact with Young People.

HOW TO APPLY

Please submit your application via the CASPA Careers Website or the SEEK Website.

We encourage you to apply ASAP! We reserve the right to close this campaign at any time if we receive a high volume of suitable applications.

Applications will be assessed as received. A comprehensive mandatory Induction and Therapeutic Crisis Intervention training will be provided upon commencement.

Please include a current Resume supported by a Cover Letter outlining your suitability for the role through addressing the specific criteria detailed in the Position Description.