Manager, Roster & Training (Tech)

• Lead the workforce planning team responsible for rostering and training planning across AustraliaNew Zealandand international operations. 
• Influence workforce decisions that directlyimpactcrew experience operational performancecomplianceand network resilience. 
• Build and empower a high-performing team culture where accountabilityownershipand development drive exceptional results. 

As theManager Roster & Training (Tech)youlllead the team responsible for delivering the monthly Pilot roster and training build that supports more than 2000 crew across AustraliaNewZealandand international operations. The decisions made by your team have a direct impact on operational performance crew experiencecomplianceand the overall resilience of the Jetstar network. 

This is a highly influential leadership role whereyoullcombine workforce planningexpertise operationaldecision-makingand people leadership to build rosters that balance the needs of our crew with the demands of a dynamic airline operation. Working closely with the Pilot leadership team Workforce Planning peers and frontline crewyoullhelp shape workforce outcomes that enable safereliableand efficient operations every day. 

Beyond delivering great planning outcomesyoullplay a key role in building an empowered and high-performing team culture developingcapabilityand creating an environment where people are trusted to take ownership and deliver results. 

The core responsibilities of this role will be: 

• Lead the end-to-end delivery of the monthly Pilot roster and training build ensuring rosters areoptimisedcompliantand delivered on time. 
• Guideworkforce planning decisions that balance operational resilience crew engagement costefficiencyand regulatory requirements. 
• Lead and develop the Roster Planning and Training Planning teams building capabilityaccountabilityand succession strength. 
• Foster an empowered team environment where individuals are trusted to make decisions solveproblemsand deliver outcomes. 
• Build strong partnerships with the Pilot leadership team and key operational stakeholders to influence workforce planning outcomes and drive continuous improvement. 
• Engage with frontline crew through forums and focus groups ensuring planning decisions are informed by operational realities and crew feedback. 
• Drive improvements to rostering training planning and workforce planning processes to support operational performance and crew experience. 

Theresa place for everyone at Jetstar:For us travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that playan important rolein creating our inclusive and supportive culture that we are fiercely proud believe that teams with a diversity of ideas and experiences are more creativeinnovativeand solve problems welcome applications from anyone who wants totakeoffwith you have support or access requirements just reach out and let us know what you need. 

With the support of your managerletsstart a conversation about making your next move. 

To be considered key skills will include: 

• Demonstrated experience in workforce planning rosteringschedulingor resource planning within a complex operational environment. 
• Strong analytical capability with the ability to interpret dataidentifytrendsand make informed operational decisions. 
• Provenpeopleleadership experience witha track recordof building engaged accountable and high-performing teams. 
• A coaching leadership style with the ability to develop capability and empower others rather than becoming the solution to every challenge. 
• Exceptional stakeholder management skills with the ability to build trusted relationships across frontline and leadership groups. 
• Experienceoperatingin a fast-paced environment with competing priorities tightdeadlinesand changing operational requirements. 
• A strong understanding of workforce compliance EnterpriseAgreementsor similar industrial frameworks. 
• Experience within aviation airlineoperationsor workforce-intensive industries will be highly regarded. 

Applications close on Sunday 11th October 2026.  

Remote Work :

No

Employment Type :

Full-time