Manager Loan Servicing

The Opportunity

This is more than a traditional loan servicing role; its an opportunity to help build and shape a growing business from the ground up.

As one of the first major hires into LSA youll have the unique opportunity to join at an exciting stage of growth where your contribution will genuinely help influence the future direction of the business. Working directly alongside senior leadership youll gain exposure well beyond day-to-day operations partnering on client engagements operational improvement initiatives and strategic growth opportunities. 

For someone currently working within a bank non-bank or agency operations environment this role offers something increasingly rare: the chance to combine hands-on transaction execution with meaningful influence visibility and ownership. You wont be one of many layers within a large organisation; youll be a key contributor working in tandem with experienced industry leaders and helping establish the operational foundations that support future growth. 

Youll gain broad exposure across loan servicing agency and real estate lending while building trusted relationships with lenders borrowers and advisers across the market. 

About the Role

Reporting to the Head of Loan Servicing you will manage a portfolio of loan servicing engagements acting as the central point of coordination between borrowers lenders and their advisers.

The role spans both Facility Agent and Loan Servicing mandates and requires a commercially minded professional who is comfortable operating autonomously managing multiple stakeholders and delivering exceptional client outcomes.

Key Responsibilities

• Manage the day-to-day administration of client loan portfolios. 
• Maintain accurate loan records and data integrity across servicing systems. 
• Coordinate loan onboarding payment processing rate setting restructures and discharges. 
• Deliver timely and accurate reporting to clients. 
• Build strong relationships with clients and proactively resolve issues as they arise. 
• Work closely with system vendors and stakeholders to drive process improvement and operational efficiency. 
• Support the onboarding and implementation of new client mandates. 
• Support Facility Agent operations as required. 
• Support with building and developing a high-performing team as the business grows. 

Qualifications :

About You

Youre a lending operations professional who enjoys solving complex problems building strong stakeholder relationships and taking ownership of outcomes. 

You will bring: 

• At least four to five years experience in a post-settlement loan servicing environment. 
• Strong understanding of loan servicing technology and ability to drive system improvements in conjunction with the technology team. 
• Exceptional attention to detail and a commitment to accuracy. 
• Excellent stakeholder management and communication skills. 
• A degree in Finance Economics Property or a related discipline.  
• Experience gained within major banks agency teams trustee operations or specialist loan servicing organisations will be highly regarded. 

Additional Information :

Join KordaMentha Where Your Growth Is Our Priority
We dont just hire talent; we invest in it - with support that accelerates your success in every way

Why Join Us

• Professional Development: Expert mentorship tailored training via KordaMentha Business School study support and our Accelerate program for Analysts to Associate Directors build your brand expand your network and gain strategic insights from senior leaders
• Flexibility: We champion work/life integration with options that fit your lifestyle.
• Career Growth: Merit-based promotions secondments and opportunities to work alongside senior leaders on impactful projects.
• Leave That Works for You: Buy extra leave swap public holidays and access volunteer generous parental leave and career break options.
• Culture & Connection: Social events cultural celebrations and our bi-ennial black-tie ball.
• Family Support: Flexible parental leave return-to-work support.
• Health & Wellbeing: Inclusive wellness initiatives and confidential and industry leading EAP for you and your family.

This isnt just a job its a place where your ambitions are nurtured your wellbeing is valued and your contributions celebrated. Ready to shape your future with us

Remote Work :

No

Employment Type :

Full-time