Manager Community & Stakeholder Engagement

You see the big picture youve always worked on a grand scale and now youre ready to re-focus on grand impact.

Heres your chance to design and deliver efficient customer-focused services that also enhance accessibility sustainability and overall quality of living for more people than youve imagined.

In this role youll:

Lead the design and delivery of strategic community and stakeholder engagement initiatives across NSW

Provide high level advice to senior leaders on community sentiment emerging issues and reputational risk

Develop clear evidence based engagement narratives that connect organisational priorities with local communities

Use data insights and analytics to strengthen engagement quality and inform decision making

Manage issues and crisis communication in partnership with corporate communications teams

Build and lead high performing inclusive teams and support capability uplift across disciplines

Work closely with project teams contractors and consultants to deliver high quality engagement outcomes

Ensure governance compliance and reporting frameworks support transparent and effective engagement

For more information on this position and business unit view the role descriptionand information pack.

About you

Tertiary qualifications in Communications Media Public Relations Marketing or a related discipline (or equivalent experience)

Demonstrated experience in strategic stakeholder and community engagement ideally within complex public sector or infrastructure environments

Strong leadership capability with a track record of managing multidisciplinary teams

Proven ability to develop and implement engagement and communication strategies including issues and risk management

Well developed influencing negotiation and relationship building skills

Sound political acumen and understanding of government processes and community expectations

Experience using insights and analytics to drive continuous improvement

IAP2 Certificate in Engagement or willingness to obtain

Current Australian driver licence and willingness to travel and work outside standard hours when required

There are 2 temporary opportunities available:

• Passenger & Services 3 - TFT until 07/04/2027 (with possibility of extension)
  
• CSE Sydney North-West 2 - TFT until 30/6/2027

Who we are

Transport for NSW provides a safe integrated and efficient transport system. We connect people communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If youd like further information on our inclusion and diversity initiatives visit Transport careers.