Learning Trainer (Level 3)

We currently have a vacancy for a Learning Trainer to join the Amazon Australia Team. This role is open to current agency associates and to all Amazon associates who have experience working at AVV2 and a particular interest in Training Learning and Development.

This position within the Fulfilment Center (FC) reporting into the AVV2 Learning Manager will manage and work with the Ambassador team to deliver high standards of training to our new and existing associate work force. The suitable applicant will be trained in both the standard work and tools used within the Learning function. You will be a strong communicator who values teamwork and who can function as a role model and engage in a professional manner with the entire FC workforce.

Key job responsibilities
Develop deliver and assess a multitude of training programs for both new and experienced associates
Perform data entry including creating entering and updating training rosters
Lead & Support Ambassadors in their roles in delivering training and coaching to associates
Assist in evaluating and monitoring training efforts throughout the FC
Ability to learn processes quickly and become a subject matter expert in new processes
Problem Solving responsibilities: react quickly and productively serving as a resource for specific problems and undertaking the appropriate steps to resolve
Complete understanding of the safety procedures in the FC to ensure that associates are operating safely and take immediate corrective action where necessary
Ensure compliance with audits and refresher/one point change training
Complete all standard work and assigned tasks on time and to standard expectation
Ensure area readiness and area organization for all Learning areas and training locations to ensure they are prepared to support all training activities
Spend a minimum of 5 hours per week in a process path (rotate through paths) to maintain proficiency and identify associate barriers
Positively impact and work with our associates to succeed in their roles

- 1 years of Microsoft Office (Word Excel and Outlook) experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Work 38 hours/week and overtime as required

- Workplace training experience ideal but not necessary
- Must be willing to work across several areas as required by training needs
- Able to give and receive feedback effectively
- Effective Time management skills

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.