IT Onsite Support Engineer
Job Summary
Required Skills:
Availability to provide on-call ticket-based freelance part-time or casual IT support Ability to support sites in East Maitland/Newcastle NSW Ability to meet same-business-day (SBD) and next-business-day (NBD) support SLAs Experience troubleshooting desktop and network issues Operating system installation upgrade and administration Software and hardware break/fix troubleshooting Patch installation and management Basic Wi-Fi troubleshooting and support Basic LAN and WAN networking knowledge Basic switch and router configuration Microsoft Office installation and administration Well-rounded IT engineering and technical support skills Business-level English communication Fluency in the relevant local language