Internal Sales Support Officer
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Job Summary
Position Overview
Were looking for two Internal Sales Support Officers to join our Access Control Solutions team. These roles are an important link between our customers Sales team and internal operations helping ensure enquiries quotations and orders are handled accurately and on time. While the core responsibilities are similar one position has a stronger administration and order management focus while the other works more closely with Sales and national customer accounts.
What you will do
- Respond to customer enquiries and provide professional timely support.
- Prepare accurate quotations and help customers identify the right product solutions.
- Coordinate customer orders invoicing and delivery with Sales technical projects warehouse and other internal teams.
- Maintain accurate customer and sales records follow up quotes and support account contract and sales activities.
What we require
- Experience in a sales support internal sales customer service or similar role.
- Strong customer service skills and a confident professional phone manner.
- Strong attention to detail with the ability to manage competing priorities and deadlines.
- Good computer skills and confidence working across systems customer portals and Microsoft Office.
What we prefer
- Experience preparing quotations processing orders or supporting a sales team.
- Experience with SAP Salesforce ServiceMax or similar business systems.
- Experience in access solutions technical products or a related industry would be advantageous.
What we offer
- Access to discounted Health Insurance
- ABC values awards
- Wellbeing Committee focusing on Mental Health Community Engagement Diversity & Inclusion Social & Amenities
- WhereFit membership offering discounts on gyms apparel and more
Who we are
We are at the heart of every place that matters. From automatic doors to cloud-based access solutions we enable seamless movement in secure safe and sustainable spaces.
With over 16000 employees worldwide we are a global leader in access solutions across industries including healthcare aviation education hospitality and more. We focus on innovation collaboration and creating real impact for our customers and communities.
At dormakaba youre encouraged to take initiative grow your skills and build your career alongside a global team shaping the future of access.
Required Experience:
Unclear Seniority
About Company
From end-to-end access solutions to industry best practices and straightforward installation, we are your complete partner for door and access systems
