Internal Sales Representative

About the roleAs we grow we are looking to add an additional Internal Sales Representative to an established team located at our MCC Global IML Scoresby purpose of the role is to provide strong customer Service experience by serving as the central operational and commercial liaison between the customer and internal teams ensuring seamless end-to-end order execution exceptional customer experience and strong account is a fantastic opportunity for someone with a process driven mindset and strong customer-centric approach whos ready to grow their career and be part of a global organisation that values innovation teamwork and continuous includeBuild strong customer partnerships by managing key accounts understanding customer needs and becoming a trusted day-to-day orders and projects from start to finish ensuring accurate processing smooth production scheduling and on-time commercial and financial outcomes including pricing order accuracy invoicing support and follow-up activities to help deliver a seamless customer customer issues proactively by investigating concerns coordinating with internal teams and identifying opportunities for continuous and report on key performance indicators (KPIs) to help drive service excellence operational efficiency and customer closely with production supply chain and sales teams to ensure customers receive clear communication and outstanding support throughout the order youA genuine passion for customer service and a commitment to delivering an exceptional customer experience in a customer service account coordination or customer support role is in an FMCG manufacturing distribution or make-to-order environment will be highly organised and detail-oriented with the ability to manage multiple priorities and meet deadlines with confidence.A proactive self-motivated approach with the initiative to identify issues and drive administrative and coordination skills with confidence using business systems and managing accurate written and verbal communication skills with the ability to build positive working relationships across customers and internal in packaging printing labels or other technical/manufactured products would be advantageous but is not have valid Australian working BenefitsCompetitive pay and benefits onsite & wellness program and Employee Assistance Program (EAP).Private health insurance development opportunities locally and globally within referral rewards for helping us find great programs that celebrate performance and social events fostering a fun and friendly workplace.A values-driven inclusive and supportive culture.