Information Services Analyst

Thrive in a dynamic role as you shape WAs water future. We are looking for people who are inspired to find better solutions so together we can shape WAs water future.

At Water Corporation we pride ourselves on being more than just a workplace. Our community is made up of committed and energetic individuals who prioritise a healthy work-life balance and embrace a diverse and vibrant culture.

We are looking for a highly motivated Information Services Analyst to join the Customer Billing Operations business.

About the Role

In this role you will lead and influence data governance analytics and information management practices to enable informed decision-making regulatory compliance and operational excellence across the customer domain. You will be responsible for ensuring the governance quality and analysis of customer information assets delivering trusted data insights and reporting to support business outcomes.

You will drive continuous improvement in data quality and information management strengthen governance frameworks deliver secure and trusted data products and foster a strong data culture across the organisation. The role also promotes data stewardship throughout the end-to-end data lifecycle and enhances analytical capabilities to deliver value across customer billing revenue assurance customer operations and strategic business initiatives.

Who are we

When you join Water Corporation you play an important role for the people of WA. Our services are essential for life - everyday millions of Western Australians rely on us to deliver and manage water across our state. If youre driven to make a meaningful contribution youve come to the right place.

Real benefits that matter

• Real flexibility with options to work from home up to 2 days per week 9-day fortnight flexible work hours.
• Two well-being days each year to do whatever you need to do to feel good
• Access to long service leave pro rata after 3 years of service
• Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%.
• Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
• Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.

What the role will involve

• Generate analyse and interpret complex data to deliver trusted timely and actionable insights that support strategic decision-making operational performance and business outcomes. Establish and monitor data quality measures controls and performance indicators.
• Partner with business stakeholders to understand information requirements data lineage business process and reporting needs translating into analytics and insight solutions that drive value and continuous improvement.
• Design develop maintain enhance reporting analytics and data solutions ensuring information is reliable accurate safe and fit for purpose.
• Provide recommendations and specialist advice and expertise in data analysis reporting information management and data governance enabling informed decision-making and promoting safe use of data assets across the business.
• Maintain data assets business definitions documentation and resources to ensure consistency transparency compliance and ongoing trust in customer data.
• Provision of unified data governance across capabilities effective operation of data platforms reporting systems and business applications so that critical business services remain reliable available and secure.

Key skills and experience:

• Tertiary qualification in a relevant discipline (e.g. Data Analytics/Science Business Information Systems Information Management/Systems Computer Science etc.)
• Substantial experience in delivering enterprise reporting data analysis operational insights and decision-support solutions
• Substantial experience performing complex data analysis to identify trends root causes risks and opportunities for business and continuous improvement
• Considerable experience implementing and maintaining data governance data quality and information management practices as well as uplifting data management capability
• Considerable experience in Enterprise Data & Analytics platforms catalogues and end-to-end data management lifecycle.
• Relevant experience in providing information technology and business data technical advisory and service within a large organisation.

Sound like a match Apply today

If you are interested in the above opportunity please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

As part of the recruitment process you may be required to complete pre-employment screening which may include a medical qualification check police clearance and Australian working rights check.

Applications close on 07 October 2026

We reserve the right to withdraw this ad prior to the closing date.

Our commitment to a diverse and inclusive workplace:

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background including Aboriginal and Torres Strait Islander people people with disability women youth LGBTQIA folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form can contact a Recruitment Officer at or.

To read our diversity and inclusion statement please visit our website