Data Administrator

• Australias largest organisation supporting people with eating disorders.
• Rewarding Data Administration role in National not-for-profit.
• Surrounded by passionate and supportive colleagues.
• Based in Sydney flexible / hybrid working
• 0.6 FTE / Permanent role
• Great workplace culture employee benefits and salary packaging option!

Are You Ready to Help Make a Change

Butterfly Foundation is Australias national charity for eating disorders and body image issues providing a voice for those affected and the people who care for them. Eating disorders are severe and complex mental illnesses with physical complications and the medical psychological physical and social consequences can be long term and for many life threatening.

Butterfly advocates for improved services from government health and mental health organisations and the eating disorder sector raising awareness in the media and via community engagement. Butterfly runs Australias only national Eating Disorders Helpline seven days a week; evidence-based clinical treatment and support programs; and delivers prevention initiatives in schools and the community to combat negative body image issues.

About the Role

The Data Administrator is responsible for the integrity quality and maintenance of organisational data within Butterfly Foundations CRM environment with a primary focus on the referral database. This role ensures that data is accurate complete and fit for purpose supporting the Helpline team and other CRM users to operate effectively. The Data Administrator works closely with internal teams to manage data quality support reporting needs and maintain the referral database as a reliable and scalable organisational resource.

Accountabilities and Responsibilities

Data Quality & Integrity

• Maintain the integrity accuracy and completeness of data within Microsoft Dynamics 365 CE with a primary focus on the referral database.
• Perform regular data quality activities including clean-up deduplication validation and bulk updates in line with agreed rules and processes.
• Monitor and report on data quality identifying and resolving issues proactively.

Data Management Processes & Documentation

• Develop and maintain data management processes including rules for record creation updates archiving and deletion.
• Document data management processes standards and procedures to support consistency and organisational knowledge.

User Support & Reporting

• Support the Helpline team and other CRM users with data-related queries training and day-to-day operational support.
• Support reporting requirements by ensuring data is structured accurate and accessible for reporting purposes.

CRM Configuration & Projects

• Assist with CRM configuration and enhancements to the referral database as required.
• Work with the Business Solutions Manager on data migration integration and quality activities related to CRM projects.

To see the FULL Accountabilities & Responsibilities and Selection Criteria please view thePosition Descriptionat experience in data administration data quality management or CRM administration.

Desirable

• Experience with Microsoft Dynamics 365 CE or similar CRM platforms.
• Experience in a similar not-for-profit or charitable NGO environment.

To Apply

All applicants shouldapply through Seekwith a resume and a cover letter addressing the Selection Criteria (as detailed in the Position Description).

Closing Date: Sunday 20th September 2026please note that if we receive a high level of applications the vacancy may close earlier than stated. Therefore we would encourage you to submit your application as soon as possible.

For enquiries about this position please email