Country Liaison Officers (CLOs) & Delegations Coordinator – Learning and Development

Country Liaison Officers (CLOs) & Delegations Coordinator Learning and Development

Pacific Labour Mobility Support Program (PLMSP) Palladium

• Location:Brisbane (office-based hybrid)

• Contract:Fixed-term Full-time to September 2028

About Pacific Labour Mobility SupportProgram

The Pacific Australia Labour Mobility(PALM) scheme is a signature initiative for the Australian Government thatenables workers from 9 Pacific Island Countries (PICs) and Timor- Leste to workin priority sectors in Australia. The Pacific Labour Mobility Support Programs(PLMSP) role is to provide the Department of Foreign Affairs and Trade (DFAT)and governments in 9 PICs and Timor-Leste with support to enable workers toaccess PALM scheme in inclusive ways that maximise the benefits for the workersand national economies while minimising risks from labour mobilityparticipation. Palladium is contracted to deliver PLMSP on behalf ofDFAT.

About the Role

The Country Liaison Officers (CLOs) & DelegationsCoordinator Learning and Development plays a key role in supporting theeffective delivery of CLOs and partner-government activities under the PacificLabour Mobility Support Program (PLMSP). The role coordinates allocated countryportfolios and provides end-to-end operational support to CLOs and delegationsstrengthening engagement and collaboration between PALM scheme employersworkers Labour Sending Units (LSUs) and key stakeholders across Australia andthe Pacific. Working closely with a diverse range of stakeholders the rolehelps ensure activities are well planned safe efficient compliant andaligned with program objectives while supporting capability development andcontinuous improvement across the CLOs network.

Primary Responsibilities

• Act as a primary operational contact for allocated partner-country portfolios supporting day-to-day coordination with CLOs LSUs and relevant PLMSP teams.
• Coordinate the implementation of country-level activities and initiatives arising from CLOs LSU delegation and program engagement activities.
• Identify emerging operational issues risks and priorities and work proactively with stakeholders to support effective outcomes.
• Provide travel and logistics coordination for CLOs and delegations ensuring activities are safe efficient and aligned with program requirements.
• Support the implementation of CLOs induction onboarding and ongoing learning and development activities.
• Contribute to the development and continuous improvement of CLOs practice guidance resources records and systems that enhance capability consistency and service delivery across the program.
• Support capability-building and continuous improvement initiatives that strengthen CLOs effectiveness consistency of practice and service delivery.
• Develop and maintain effective working relationships with CLOs LSUs DFAT DEWR Approved Employers service providers community and industry representatives and PLMSP colleagues.
• Use systems data AI and technology to improve workflows enhance reporting and support more efficient ways of working.

Please refer to the Terms of Reference to learn more about the role: Country Liaison Officers (CLOs) and Delegations Coordinator Learning and Development ToR

About you

• Demonstrated ability to communicate effectively and appropriately in a culturally diverse environment.
• High level of professionalism diplomatic sensitivity and demonstrated experience working under pressure to meet deadlines.
• Strong attention to detail with a demonstrated ability to follow processes and procedures.
• Demonstrated experience in event planning and management including procurement travel and logistics planning.
• Basic finance/accounting experience e.g. reconciling travel allowances.
• Highly developed communication skills both written and verbal.
• Strong understanding and experience in arranging travel/events in rural or regional areas of Australia.
• Drivers licence and flexibility to undertake frequent travel including after hours and weekends and including interstate and international where necessary.

Weare committed to building a diverse geographically dispersed workforce tostrengthen our support. We encourage applications from people from PacificIsland countries Timor-Leste Australia and other relevant must have valid Australianor country-specific work rights to beconsidered for this position. Visa sponsorship is not available.

Westrongly encourage people with disability to apply. Sharing information aboutdisability or access needs will not negatively affect your application. You arewelcome to tell us as much as you feel comfortable sharing so we can work withyou on any adjustments you may need. If you would like further information orassistance please contact

Please note: While this role does not involvedirect work with children the successful candidate will still be required tocomplete a police check and relevant due diligence checks as part ofPalladiums commitment to being a child-safe organisation.

How to Apply

Click the Apply Now button

Please submit your application online including your CV and a briefcover letter outlining your suitability in line with the requirements of this opportunity interests you we encourage you to apply promptly as applications will be reviewed on a rolling basis. Please note that only shortlisted applicants will be contacted.

Closing date: Sunday 04 October 2026 11:59pm AEST
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About Palladium
Palladium is a global leader in the design development and delivery of Positive Impact the intentional creation of enduring social and economic value. We work with governments businesses and investors to solve the worlds most pressing challenges. With a team of more than 4000 employees operating in 90-plus countries and a global network of over 35000 experts we help improve economies societies and most importantly peoples lives.

Equity Diversity &Inclusion - Palladium is committed to embedding equity diversity and inclusioninto everything we do. We welcome applications from all sections of society andactively encourage diversity to drive innovation creativity success and good practice. We positively welcome andseek to ensure we achieve diversity in our workforce; and that all jobapplicants and employees receive equal and fair treatment regardless of theirbackground or personal characteristics. These include: (but are not limited to)socio-economic background age race gender identity and expression religionethnicity sexual orientation disability nationality veteran marital orIndigenous status.

Should you require any adjustments or accommodations to be made due to a disability or youare a neurodivergent individual or for any other circumstance please email ourteam at and we will be in touchto discuss.

Safeguarding- We define Safeguardingas all the actions taken by Palladium to protect our people communities wherewe work and our clients from harm including SexualExploitation Abuse or Sexual Harassment; Child Abuse in any form; Traffickingfor sexual exploitation of adults or children and any form of Trafficking ofchildren. We have zero tolerance for all forms of child abuse as well as sexualexploitation abuse and harassment and zero-tolerance for inaction to preventprotect against respond to and report harm. We are committed to ensuringthat all children and adults who come into contact withPalladium are treated with respect and are free from abuse. All successfulcandidates will be subject to an enhanced selection process includingsafeguarding-focused interviews and a rigorous due diligence process. Our Codeof Conduct and Child Safeguarding and Protection against Sexual ExploitationAbuse and Harassment Guidelines have additional details.

Required Experience:

IC